Valluvanad Hospital - Hospital in Ottapalam - Palakkad, India

my recent encounter with this establishment was nothing short of a disaster. Hygiene, which should be a fundamental priority, was blatantly absent. The hospital's glaring lack of cleanliness not only raises concerns about the well-being of patients but also reflects a severe disregard for basic healthcare standards. However, what sets this hospital apart is its relentless pursuit of profit at the expense of genuine patient care.Their refusal to accept external reports underscores their ulterior motive - pushing patients into relying exclusively on their exorbitantly priced services To add insult to injury, the hospital subjects patients to a battery of unnecessary tests, clearly aimed at inflating the bill rather than addressing genuine medical needs. It's evident that financial gain takes precedence over the well-being of the patients, an approach that severely undermines the trust and confidence one should place in a medical institution. The issues extend beyond medical care, permeating the very fabric of the hospital. The emergency area's inconvenient location, coupled with a profound lack of proper guidance for patients, exemplify the utter disarray and indifference that characterizes this institution Parking facilities are inadequate for a hospital of this size, while the canteen's rates are nothing short of daylight robbery, all for serving subpar food quality. The reception area is a chaotic mess, staffed by unhelpful and disinterested personnel. The enquiry services are as good as non-existent, and the security staff's unprofessionalism adds to the misery. Elevators? Don't even get me started. They appear to be relics from a bygone era, and they are nothing short of a hazard, especially in emergency situations. As if this weren't enough, the hospital's billing practices are designed to extract every penny possible from already suffering patients. They exhibit no consideration for the financial well-being of the people they are supposed to serve. The accommodations are a farce, with exorbitant charges for AC rooms that barely qualify as a closet in terms of size. With regards to the staff, the handful of helpful individuals cannot rescue the overall sinking ship of professionalism and empathy. Most of the staff members are plagued by a distressing lack of both A harrowing experience during a Cesarean section, characterized by poor communication and needless stress, is the final nail in the coffin of this institution's credibility. Valluvanad Hospital is a healthcare nightmare. I strongly urge anyone in search of quality healthcare to steer clear of this establishment. The hygiene, service, and profit-driven approach render it utterly unsuitable for individuals seeking genuine medical care. The issues raised here are not isolated incidents but appear to be deeply ingrained systemic problems in dire need of immediate attention

Friends , This is a genuine review of a common man and i am putting my review after careful consideration and too many discussions with other persons came in the same hospital for their own cases . 1. All the hospitals having their emergency/casualty area is in entrance side only , but here its different, its in the back side . You know most of the people coming with heavy hearted to the hospital emergency with their own reasons or their familiy/friends problems . You can expect zero help infront of the door , securities are shouting infront of the door ... service is pathetic. 2. No proper guidance given to any of the employees including security , staff ,Insurance ,Nurses, how to behave and how to handle the situations in hospitals . I genuinely feels like ,now a days our government hospitals are much better than this ... 3. Parking is available only one advantage i can say . 4 Canteen is taking rates as same as outside hotels , then what is the use of canteen made for . 5.Reception you can see, so many peoples sitting here and there in a round table like that , nobody is sitting there to help i think , most of them are arrogant and some of them does'nt know what they doing . 6.I am seeing lots of common peoples are comming to this hospital , they need a proper guidance where they need to go , nobody is there to give proper help , You can expect zero help . 7 .Enquiry is in a small area , You need to ask some of them where is this " Enquiry office " that we cant' able to see at all , I dont know what is the purpose of this ......... 8.Securities are like the lizard in the roof , lizard's thinking that they are holding the building .Too much arrogant , zero helping mentality, shouting to poor people, keeping in mind this is a private paid hospital. 9. Lift is a heavy joking part , if you are going with the help of lift in a emergency you will defnitely die . Only one is available that is like this . 10. Main part is the Insurance team , One of the worst and worst , read this point very carefully, if we says Insurance we are having then they will bill like a corporate customer . i agree that most of the hospitals are doing the same practice , but there we will get the Insurance coverage and we only we need to give a small part . Here its different on being discharged the doctor's will write any of the point in the discharge summary like Insurance got rejected . Then we are force to pay the whole amount and they will say you can reimburse it. They are taking the money like that from too many peoples . I am one of them even my mother having Insurance . 11. If you are a medisep Insurance person , dont come to this hospital , you will defnitely not going to get the help from this hospital . His name is pradeep. I saw him too many times arrogant to many poors and they didnt question him . These type of person should be thrown out or teach him how to behave . 12. I talk to one of the famous doctor in this hospital , about the comments in the discharge summary . I wondered the reply from her, as if she makes the change in the discharge summary then the management will makes the action against her .

See the review by Krishna Rythm. Same thing happened with me. They allotted deluxe room only by midnight and that so called "deluxe" room was pathetic. See the "deluxe" photos. In the bathroom washbasin and toilet were yellowish and everything seemed ugly and unheigenic. Only charges were "deluxe"

My experience in causality was very Good. The nurse in white dress(i don't know her name) helped me a lot in absence of my family members. Overall nice experience, doctor take care of me very well.

Good hospital with good doctors and facilities. Always crowded. Buildings need some renovation and facilities can be improved.

Not deserve any stars. And no need of usual reply for further discussions, because we know nothing going to change from your end. Waste hospital service ever. My wife admitted today and they moved to ward the admissions team promised me after 5 pm you will get so that I asked them a AC room and they said okay. After 5 pm shift has changed and staffs are changed and I asked them about the room they said it will take time come at 7 pm and again they changed 8 pm and they are saying they cannot say the exact time need to wait more. Now 8.45 pm still no room vacant. Such a waste hospital. A patient is waiting 5-6 hrs for a room is it right? I am 100% sure the management or responsible persons cannot do any thing. Need to learn from other good hospitals how they are treating the patients. I am not expecting any feedback from you because I dont want it or I dont want to trust you guys. You have to experience this kind of issues at least one time then you will understand feelings of a patient. Finally we got a room at 3 rd floor with wonderful bathroom. There is window to close when ladies bathing only some slices glasses and the center one is missing. The people who standing on the opposite building can easily see the bathroom. And note bathroom is for bathing not for movie show. Basic privacy needed. Don't forget you are charging 600 rs for this bloody room. You guys are nothing for good.

Charges are like five star hotels. No cleanness. Tones of cockroaches in hospital. If we ask staff they said what to do we don't know.here are some pics I have attached.

For customers with insurance, they bill whopping amounts and claim the same from insurance company. As the patients don't lose amount, they just keep mum on this matter. But, how do you rate the professional ethics of the doctors who team up with management for this organised loot? Avoid this place. We never know what other things they do in the shade.