Upadhyay Hospital - Hospital in Agra - Agra, India

cor luttere I got my aunt admitted here for flu. We have a health insurance policy which we handed over for cashleaa . At the time of discharge after 48 hours they have given the bill of 25000.when we told the accountant that we have already given insurance documents. Then they confirmed with their insurance handling team and told me that health insurance is claim for cash less. The bill amount which they to insurance company was 15000. So basically we would have saved somehow because of insurance. Otherwise for the same treatment we would have to pay 25000 whilethey could claim only 15000 from insurance company. So it's simply a cor lutteraa hospital.

Excellent Service by staff and Doctors. Staff is friendly and ready to help with smile. I am grateful to all the Doctors, Nurses and Staff especially to Ashu(CGHS office) & Simran.

Overall facilities is superb, great work by doctor, overall facilities like Food, house keeping is well planned and good

Dont console patient attendent in right manner....even their is no transperancy of treatment ....no proper advice is given....but after pushpanjali experience ....upadhyay hospital seems more civilized and mannered in this private hospital industries.....better transperancy of treatment than puspanjali

Worst hospital.... rude staff behaviour. The staff always demand money for cleaning or helping patient... every 10 minute new person will come and ask money. Felt like torture... nobody give attention to the patient. They just want to take money from you. The cleaning staff always want money for tea snacks. The boys of the hospital are pathetic. They make faces and are very rude. To move the patient they demand money. Seriously big no for this hospital. 3 days and still waiting for the tests report. They just want to increase the bill. If you dont love your family. This hospital is for you

Worst hospital..... On 11/03/2023 my father felt a chest pain in train towards the travel from delhi to kerala and an emergency we detrain in agra and went to causality of this upadhyay hospital at 9.00 am. There is one lady doctors at that time. She prescribe some tests and went out to ward for checking other patients. Taken ECG from there and the staff says that nothing wrong with ECG. The oxygen level is going very low at that time and they given artificial oxygen from there and given more than 10 capsules to him. (I went to know that these medicines are vitamins like that to affraid us) . Condition of my father going to very pathetic. They says that doctor will come within half an hour like that. After one hour doctor not came. We enquired when will doctor come. They not gave a correct answer. They says that we want to make another test and the result will get after 2-3 hour and then after consult with doctor. I went to know some other way that the doctor was in leave due to holly and he will be back after 2-3 days. But they do not disclose these things with us and not ready to relieve my father from there. They says that he should be admitted here. These things are decided by the staffs of that hospital not by the doctor. Behaviour of hospital staff is very very bad and rude. One of the uniformed male staff may be nurse , he some times quarrel with patients, bystander and to the lady doctor also. Fortunately my cousin's friend he is a native of agra who came there and made some argument with them and made arrangement to relieve from there and reffered one good hospital shandived multispeciality hospital in agra to treat him. We relieved from the upadyay hospital at 1.00 pm and paid 5000/- there. Reached SHANDIVED HOSPITAL at 2.00 pm and within one hour They confirmed that he met a major heart attack . By passing time his life is in threatening and considering his age by god's blessing he withstand right to this time. In the test result it has been seen that his heart is functioning only 27% and right now also he have valve leakage and also suffering from Pneumonia after the attack. from there he undergoes angioplasty on the same day at 8.00. That's y he is alive today . That's why my humble submissions is don't reffer upadhyay hospital agra to an emergency. It is a money looting hospital and not for treatment. The approach of all the staff from cleaning to doctor level is patients comes to this hospital to pay money to each and every person and not for treatment. Any person who did anything to the patient he ask money for that.

Highly unprofessional behaviour by doctors.Negative initial analysis , took 5 days for them to get done preliminary testing.Had UTI and it ended up with lot more complications after staying there for 8 days with kidney infected. Please don't fool people.Public want to respect doctors but instances like this are major cause for degradation of services across our cities.

very third class hospital and very irresponsible staff they are not proper treatment by upadhaya hospital and very third class doctors in upadhayay hospital