Udman Panchshila by Ferns N Petals - Hotel in New Delhi - South, India

Excellent hospitality. I would suggest you all to do visit once and feel the awesome services.. Room service was prompt, front desk team is very helpful. Chef is brilliant and meets every guest during breakfast. Mgt is good Overall very satisfied guest. Will visit soon.

Very good spacious rooms, enjoyed staying over there. Staff is very humble and service very good. Much much better than A class hotels

Udman Panchshila by Ferns & Petals is an amazing venue with a luxurious and grand atmosphere. The banquet halls are spacious and beautifully decorated, creating a stunning setting for any event. The staff is highly professional and provides excellent service, making sure every detail is taken care of. The food is delicious and the overall experience is memorable.

One of the worst pathetic stay experience I have ever had in terms of the service. The rooms were decent however this hotel is very money centric instead of customer centric. With few of the quick instances listed: 1) They give only one water bottle, can't even give extra water not even one which hardly costs 18-20 rs. 2) Room service takes 2 hours to deliver a requested items 3) No one takes the call on reception on shift change, as if it's a govt office 4) Their 500gms cake 1000+tax even expensive than good chains like Radisson or Country Inn 5) No apology on any delays 6) Very less food items in restro and if you order from outside they will make faces that the food is not allowed 7) Whole management from Zone Manager to General Manager to Duty Manager are less on service and more on money in the face of so called policies. 8) On date change request they asked for 2500 extra where the room only costs 4100. They are asking for 60% more on this request where they stated the property is sold out, how room can be available with 2500 with extra payment where there is not even a room upgrade? I accidentally booked on incorrect date where later I agreed for no changes due to this money minded act. Despite being an escalation, they have put everything on customer that we can't do anything after billing despite being understanding that no managers were there in the property while checkout and duty manager did not give the contact too. In property: 1) Property was clean 2) Good location 3) Bathrooms are spacious but small bathing area 4) Room curtains does not block the sunlight so, rooms can be warmer 5) Rooms were clean No reason to re-visit or even suggest this property to anyone

Kudos to Udman hotel by ferns n petals .... Nice memoir will get when u stayed at this property . Rooms ambience and decor is authentic . Services are too good in comparison to 5 star hotels in line of what u ordered u will get before by expected time . front office team and service team excellent in all periphery of the hotel . Recommend to everyone .... When u are planning to go to Delhi stayed over there . Location is awesome . Mr Amit verma and His team superb .... Totally eco friendly environment . Hip hip Udman team

Belles chambres modernes mais bruyantes cote rue - quartier excentre - personnel de restauration et de services agreables et souriants - ceux de la reception sont suffisants et pretentieux

An excellent property with warm and prompt housekeeping but unfortunately managed by a PETTY THIEF of a MANAGER MR AMIT who hides behind and puts incompetent desk staff to absorb the consequences of his tricks and exploits. If you filter the reviews to view the least rated you will find many customers citing that the manager refuses check in when the stay is extended via booking apps and modifies the price unfairly asking you to pay the offline charges even though you booked it online ! Pathetic cheap tactics by MANAGER to earn a few extra bucks every now and then and the customer not just ends up paying extra but also bears the hassle of waiting for 4 long hours only to find out that booking app not just sent the hotel a confirmation mail but also got revert from hotel team!! The hotel staff denies all this despite showing evidence and even making them speak with the booking app team ! Shame on these CHEATERS

I have stayed at hotel in the month of july 2023. I found the property with best hospitality. Front desk, Restaurant, housekeeping, Security . Everyone who are serving here are very good. Highly recommended. Pls do visit here.