Uday Samudra Leisure Beach Hotel - Resort hotel in Thiruvananthapuram, Kovalam - Thiruvananthapuram, India

We stay at this hotel in Deluxe Room and the room was not so specious. It was little smelly and bathroom was not so clean. The room quality clearly does not justify its prices. They had key operated doors and not card operated. This property, no doubt, have a quality of staff as they speak very nicely despite of having rush at the reception due to ongoing marriage functions. Being a beach side resort, the property has no view at all but its multiple pools, BARs and inside restaurants were good. The food was good and the staff at the restaurant and bar were very friendly and polite. This property is a good option but I am sure one can find much better option than this one. Cheers!

We stayed there for 2 nights.. they were running full house on our day of arrival.. considering we had kids with us.. they upgraded us two categories and gave Sea facing large rooms. Rooms were good but pretty humid - I think coz of the weather. Service was good. Overall an amazing experience. I would highly recommend this property for your 2-3 days vacay plans.

The ambience of the whole resort was beautiful and pleasant. The only part i did not like about the resort was the rooms and the bathrooms. They were all clean and neat but the rooms are very small with almost no space to even walk. The bathroom were clean but the taps were not working properly. Amenities were all provided and were top notch. The service was also very good. If the room infrastructure is improved and the bathroom's are fixed then the stay would have been more joyous.

It was a great experience and good stay at UDS. We thoroughly enjoyed. They have 3 well maintained swimming pools, a well equipped gym , 24 hours cafe. The housekeeping staff was very polite and provided us with exceptional service. Thank you Cyril for all the excellent services that you have provided during our stay at UDS.

Overall My experience, which unfortunately was far from satisfactory. Firstly, upon my arrival, I was assigned an unclean room. This was particularly disappointing, as it gave a very poor first impression of the hotel's cleanliness and attention to detail. It's essential that rooms are thoroughly cleaned and inspected before being offered to guests. Additionally, during my stay, without my consent , my room was cleaned. This was highly unprofessional, as it violated my privacy. A basic courtesy should involve seeking guests' permission before entering their rooms. They did tried to reach out to me but since I wasn't able to respond that doesn't mean they have liberty to get into my room without my consent. I believe these issues indicate a lack of professionalism and attention to customer needs at your hotel. I understand that mistakes can happen, but it's crucial for a reputable establishment to rectify them promptly and ensure guest satisfaction. The manager did step forward and talk to me during my check out and she did felt sorry about what had happened. Having said about the concerns, I'm truly impressed with the hotel staffs behaviour and friendliness's, and certainly the quality of the food was excellent and the varieties of dishes to offer. I stayed in the same property in Alleppey and the hospitality was excellent. I hope you take this feedback seriously and use it as an opportunity to improve your services. Thank you.

Not clean hotel. Do not expect this is as 5 star hotel, you will disappoint here... swimming pool is there but not chairs. Room furniture is dusty.. they just provide basic services .. already 3 star hotels better clean than this.

Tremendus hype about this hotel. Except excelent location and big premises other things were pathatic. Rooms were not properly maintained. Management could not stop water leakages from AC for two days despite repeated requests. We occupied 8 rooms and every room was having problem. Bathrooms were stinking, water drains were not working properly, Flush operation was deffective, balcony doors were jam, room cleaning was imprpoer. These are some complaints. It is better not to talk about service at Courtyard Restaurant. Very very pathatic and extreamly slow. We wanted to celebrate birthday of one of our lady group members. They ensured that we could not enjoy the dinner. Food quality was poor, not upto the mark but servise was still worst. Overall experience of this hotel was very bad. Not recommended at all. Seems that management has instructed staff to tale care of Foreigners and stars only and neglect other guests.

I had stayed there for 3nights . Beautiful property just in front of ocean with having beach access. Nice ambience, well behaved and friendly staff. They have three well maintained swimming pool. 1. About Stay - I had a booking for ocean view room. The room I got was in corner . It was a very big & nice room with all modern facilities and amenities but the balcony and window were in extreme corner so you can see the Ocean, only if you go to the balcony . Also because of these the room doesn't get day light so you need to switch on the light during day time. I didn't like this partial ocean view room which is dark at day time & asked them for room change in middle as I had observed middle rooms are better then corner one . Next day they shifted me to 3rd floor again corner room but another side as they was saying all middle rooms are occupied. The good part they had shown me the room before shifting and I was ok with it , at list day light is coming & ocean view is little better than previous one. They decorated the room very nicely in the evening. But problem was with AC at late night water started dripping and the floor was slippery . 2. About food: Food was really great in all buffet b/f lunch and dinner with lots of options north India, Chinese, Kerala flavour , continental both veg/non veg . Specially I enjoyed lunch buffet very much as there was kerala flavour section separately & which was amazing. 3. Drawback : There were some events going on in the hotel, so it very noisy at times. Specially in reception & lobby area loud speaker sound for a corporate event was really irritating. Management should take care of this. They should provide sound proof banquet hall for such event's so that the other guests doesn't face any problem.