UD GRAND HOTEL & RESORTS - Hotel in Sri Ganganagar, 2Ml - Ganganagar, India

The hotel is good but unfortunately the staff at reception needs to be trained on courteousness. I was asked by the receptionist ( Rajat, name as communicated to me) to check out in case I am not happy with the services. At around 8 am I call reception if my room can be cleaned at 10 am. The receptionist promised to do so. When no one turned up at 10 am I called again. Despite promise I was bluntly refused that the room will be cleaned not before 12 pm which didn't work for me due to an urgent meeting. While I was holding the hotel accountable for their promise earlier, the guy bluntly asked me to check out if I want but the room will be cleaned at scheduled time. Please be aware while you are dealing with reception at this hotel.

Good hospitality. Service is good. Great venue for moderate level functions and gatherings. Catering is one of the finest. Owner is nice. I had a great experience.

I visited the place at night time for a wedding reception. x Rooms are really great. x Outdoor is spacious. x Hall is furnished with A.C.s , which really is a plus point. Overall, it was a great experience A must visit place.

My last visit there very good experience all over superb class facilities here. Rooms, service, food quality A class like snakes, lunch etc Thanks UD Team

Food was very good , I liked staff attitude they were very supportive to our queries

Everything is Great about this Property except that the location is bit outside of the main City. Room Service to Food to Staff Behaviour, everything is great. I'm a Regular Visitor to this Hotel. One of the Best Hotels at Sri Ganganagar!

UD Grand Hotel is a fantastic place to stay! The rooms are comfortable and the staff is friendly.

We have booked this hotel after reading reviews but the stay wasn't as expected They have very poor service and when in the morning we wanted to take shower there was no water in the washroom. Only after meeting to receptionist twice in the morning they did run the water motor, so it was simply not a good experience overall. It's better to book some other hotels in vicinity for better value of your hard-earned money.