TRENDS - Clothing store in Erattupetta - Kottayam, India

The shop is ok with sufficient items to purchase. The behavior of the staffs are satisfying. Neatness and Parking is also fine. The only problem is the location of Erattupetta Trends is not good. It could have been by the side of Pala/Kanjirappalli route from Erattupetta with ample parking facility.

Erattupetta is getting innovated by Reliance trends. Good collection of apparels, footwears, lifestyle items and well experienced staffs providing excellent customer service. Ambient parking facility available and store hygiene is also impressive. Trends Erattupetta welcomes you for a great customer experience. RECOMMENDS FOR YOU ALL

A wonder ful experience, Good collection,nise staff. A lady staff ashitha, her name i think very helping full, she is working Ladies section Overall superb,

The shop is ok with sufficient items to purchase. The pricing is normal for most of the items and some are expensive. Many offers and discounts are available The behavior of the staffs are satisfying. Neatness and Parking is also fine

I visited many reliance trends but This is the only trends with bad experience. One of the staff told me that this product has 50%offer, I took two and move on to another products. At the time of billing the products have no offer. Security tag from one Tshirt was not removed, which caused very inconvenience for us. After that we visited another trends and removed it (why there is no alarm?) I asked one staff to pick an extra size for me(because the product was just behind some cardboard boxes), he was not bothered of what I told. He took only when I told we were getting too late. Is this the kind of service they giving? Poor service. Staffs are not trained enough. I may visit again because I am a loyal customer( but not here). But if you continue like this other reliance trends also get bad impressions.

Very bad service, Extremely unsatisfactory with the service offered! Being a customer of Reliance trends for a very long time, I have never faced such an irresponsive, unfriendly atmosphere at any store before.

I have been shopping from different reliance trends shops over the last couple of years. I have purchased items around Rs80000 over the last year, and I was one among the loyal customer ever since until last day where I was a victim of your unethical customer interaction policies from reliance trends Erattupetta. I was there at the shop by around 7:30pm. Owing to the busy schedule I was unable to try one shirt even though I have picked the shirt along with other materials worth of around Rs5327. But unfortunately the selected size for a shirt was too big because it was made with different kind of material rather than cotton. And after that on the very next morning I reached at the shop for an exchange but my request was rejected and the manager told that it was due to their policies. I found this attitude and approach to the customer is too arrogant. As a paying customer I am eligible for a return with in 30 days of purchase if the tag is intact and for undamaged product's which I have. Even the small online shops are having more user friendly return policies. And I never expect this to happen from a market leader. I wrote this issue not to reclaim my money or time, but to convey two ideas to the authority. First one is I have decided not to continue shopping with reliance trends any more and I will convey my experience to my dear and nears and make sure that they won't step in to a reliance store ever again. Moreover just want to inform you that you guys are having the worst staff and insane customer policies..

Good customer service. Good collection gift coupons are also available. Coupons are also can be applied when you don't have any offer with fresh merchandises.