Treebo Tryst Travancore Palace - Hotel in Alleppey - Hotel in Alappuzha, Cherthala - Alappuzha, India

Had lunch 4-5 times over last 6-8 months. Well laid out property, nice ambience, clean toilets. Need improving their operations. Placing orders, delivery, billing takes time

Quiet ambience. Easily reachable. Just beside NH. Rates little bit high. But the service from kitchen side is very poor, I have to wait more than 1 hour for food, that too got in not a good manner. Waited for one hour but got cold dishes of chicken, then complained. Then they took back one dish and brought it back after heating it. Asked for hot water to waiter then they told no hot water to serve. After nearly half an hour they brought hot water that too having no warmth at all. At the end I paid rs 1659 for the so called food and services.

This is one of the best places on the highway. You can have a traditional feel here. A typical old kerala. The place is really clean. Have fun with family. There is also an executive bar lounge available. Food was also good.

We (five members), had a very bad experience with this hotel, this happened on August 25th 2023. We ordered Kalanchi fish curry along with the meals. Oh my goodness, the curry was with such a foul smell that I pressed the hand wash 5 times to remove that smell from my hand. When we reported the issue they suddenly changed the curry and replaced it with karimeen fry (pearlspot), which was not so bad. But the good feel of enjoying the food lost due to this issue. I thought they may do some reduction in the charges, but that too didn't happen, they didn't charge for kalanji curry but charged for the karimeen fry, we didn't argue for that since we were in a rush to the airport. Also, what I felt like is that they are raising flies there. This issue too was reported to them directly. I hope they might have made necessary changes to avoid such issues in future. What I would suggest before the management is that making the infrastructure and premises beautiful is not so mandatory, but provision of tasty and healthy food is most expected by everyone, do regular and stringent monitoring of the cooking jobs is much needed to avoid such shameful issues. By making the length of ceiling fan little more, you can avoid the issue of flies because then only air will reach up to the floor, or can place wall fans there. All other food and side dishes were good, but the flies and fish curry issue devoured all the fun!!!

En-route from Cochin to Kollam on 02 Oct 2023, stopped over for lunch along with family and friends. The service was very poor, it took almost 45 min to place glasses and plates for 9 people and that too after telling the staff multiple times. The initial order took about an hour and the repeat one could not materialise even after an hour. Finally, we decided to leave after paying for whatever we ate. There was no floor manager to coordinate the activities. A very disappointing experience. Definitely will not go back again.

Room was clean and tidy. Food is fantastic. Reasonable price. Bar staff ( Manager or supervisor) was very rude. The guy didn't even talk politely when we asked for a table.

Visited the restaurant for breakfast, the service was good. We ordered appam and mutton stew. Mutton was undercooked and rubbery, we had it replaced with chicken stew which was okay.

The Royal style Hotel. Superb stay. Room was luxurious. The room decorations was best among all hotels I have ever seen. The breakfast was very delicious. They also extended our checkout to 1 hour on our request and kept our luggage until evening as we were on Kochi sightseeing trip. They also upgraded our room for free. Overall this is one of the best hotels I have ever stayed at.