Titan World - Watch store in Udaipur - Udaipur, India

It is is surprising that a retail store does not have the provision to change/insert batteries for watches. This is the forst time I have come across a store like this which did not have batteries. This is totally unacceptable and needs to be rectified.

Awesome service loved the attendent

Don't trust the ratings of these store, don't get fooled by them. Company is good but the saleswoman at titan store, celebration mall, udaipur is very rude, a flipper. Just told me on face the policy has been changed and we are not changing them. This is how you talk to customers, wow. Also she thinks my complain will not affect her, because its big company. I will also file a complain in company about this. Company is true but the saleswoman is not. Dont trust this store.

Fraud in the store. They told me they have changed the policy and are arguing with me about how they will not change glasses. I had a talk with customer care of company and they told me that one year policy has not ended yet and you can still change them but she, the saleswoman at store is not understanding and just flipping in this problem. This is not acceptable and also the rude, cruel behavior towards the customer is not a good thing.

Have a great experience of shopping here, so many product and various brand under one roof. Situated in celebration mall at first floor. Staff is so nice to communicate. You should must visit once there.

I had bought a watch - NDTH1791464 from this store two months ago (4 May 2023). After 3 months the colour of my watch's belt got fade , i went to the store on 17th of August and given the watch there for repair and on 30th of August i have called upon the store and asked what is going about the watch. They replied it would take some more time for the belt to come from the company. Again after a few days (7 Sep) i had called upon the Titan service centre and a workboy said we have the received the watch on 26 August from the store (Celebration mall) then the service centre placed and order to the company for a new belt on 28 Aug'. From 17th of Aug to 26th August , the workers of this store have prevented the watch from sending it to the service centre (even when the distance b/w the store and the service centre is just of 6 km i.e. is a distance of just 5 to 10 mins) ... and wasted my 9 days just in this rubbish . These people says that titan is an international brand and it takes time for the belt to come ... but they did this for hiding their own mistake for delaying the transfer of watch to the service centre ...they are blaming the Titan Brand for their own mistakes . BLOODY LIARS AND FRAUD PEOPLE ...!! These all workmen are liars , irresponsible , grabbers , insolent (as they told me to bring the "unrepaired watch" from the service centre) and damn crooks ! Upto 9 days my watch was must have been misused by these liars and cheaters. These people don't take any responsibility just after we have paid the money. I want to inform you all that however Titan is a very good brand but "The Titan World (Celebration Mall Udaipur)store" is not capable of owning this type of franchises. They are intolerance and very rude with their costumers as when i asked them to do their job properly they shouted by saying ,"Whatever you want to do you can do , you cannot ruin anything of this store". This is the behaviour of the workers of this store with their beloved costumers. The given below picture is the proof that I had went to the store on 17th of August and given them the damaged watch and the second picture is the date of watch purchased and it's warranty card. The 3rd picture is the screenshot of the msg received from the service store that the watch was given to them on the date 28 August as i have mentioned above. By witnessing these proofs and evidences you should believe this store is not worth it at all "DONT BUY ANYTHING FROM THIS STORE" Thankyou...!!

They have a great service. Good collection..

Great experience at titan helis good staff vimla ji and Madhu ji and Jeevan and Devraj all staff is good