Titan Eye+ at Powai, Mumbai - Featured Reviews (933)
Walked in with a pair of shades not bought from them..and they still serviced it without any questions or charge ..great service... polite staff.
Thank you TiTan Eye + Powai for Best Frames and Googales. Muzzamil was on reception Desk and made the bill. Got discounts on glasses so yeah Good Buy. Thank you so much
The team is highly efficient and cooperative.
Even helped to to take care of damages.
Would highly recommend this shop to all
Thank you Titan plus powai team
The staff here are great, they will guide you to the best product, according to your needs. The after sales service is best you can have!
Titan Eyeplus, Chandivali, Near Mamaji's medical Store.
Here are some great reasons not to visit this store ever.
Usually for eye related issues I used to go to Hiranandani Titan Eyeplus. When I saw one of the showrooms of Titan Eyeplus in my area Chandivali then went to it to change my spec's lenses.
Sakina and Arshad were there. I would recommend everyone please if you want to save your time and free from drama and tantrums then never visit this showroom ever. The lady Sakina is full of lies.
Here is the list of lies which she felt so proud of while saying it after giving my order on the date 19th Feb, 2022. She called me on 22nd Feb 2022 for submission of my spectacles as lenses have arrived.
1. Ma'am you would get your spectacles tomorrow at 7 p.m. Date-19th Feb 2022.
2. On 20th Feb, 2022 I was not able to go to the Titan Eyeplus, Chandivali because of some issues.
3. On the 21st I arrived at Titan Eye Plus, Chandivali to get my spectacles exactly at 5 pm. She (Sakina) said that the delivery boy is coming by bus. He would reach within 5 mins so you need to wait Ma'am. I said I could not wait. I need to pick my nephew from daycare. She took my address for home delivery.
4. After reaching home I gave her a call after an hour. She said the delivery boy is old so he is taking 1 hour to reach my location. Additionally, he had to do one more delivery in my building too. According to Google Maps, to reach my home by vehicle takes 6 mins, and by walking it takes 19 mins to cover the distance of 1.3 to 1.4 km.
5. I called after an hour. Now Arshad said, Ma'am I would be leaving now and would reach within 10 mins. Now this delivery boy had converted into a young boy from an old man.
6. I called again to shout and asked to tell the truth, and I would definitely write a feedback regarding this.
7. Sakina called to apologies
and she came with some new excuse that the old delivery had left now someone else would come to deliver my order. I told her directly why you were giving me stories, and this call from Sakina was basically to not to give her negative feedback when I had sent this message to Arshad last time.
8. Story continued like this and every time I called the only message I had received was that it would get delivered within 10 minutes, and finally I got my order at 9 pm. I waited from 5 pm to 9pm just to get my own spectacles. This order I was supposed to get one day before at 7 pm.
The packaging was poor too because they thought I was already going to give negative feedback so how does it matter if it would give this customer poor packaging service.
Below are some pictures attached of their poor packaging services along with the history of 6 outgoing calls to the store and 1 incoming call from the store from Sakina.
I have never expected such poor service from Titan as i am a or should i say i was long term regular customer of Titan Eyeplus Hiranandani.
The question still remains the same.
Is this COVID -19 had forced Titan to hire such low quality and not trustworthy staff?
Or is it Quality vs. Quantity?
#titaneyeplus #titaneyewear #world_of_titan_titan_eyeplus #titan.eyeplus.01 #Titan Eye Plus #_titaneye_plus #titan_eye #xerxesdesai
Very good experience with this Titan store. Very cooperative staff with friendly behaviour. Optometrist were really professional. Doctor in-charge Shyamal provided me withe the best consultation. Amazing staff. Thanks Titan.
Aslam + Sachin + Vicky
Very humble , very honest and most helpful !!
Really amazing experience , right from the start, entering a store , to final handover of the frames.
These people understand value and they give you the most honest opinion.
Aslam sir holds a lot of patience and so does every staff here.
All from eye check-up , to frame choosing , time of delivery , ease of process and finishing of products , with perfection edge to edge !
Hats off to Aslam Sir , he is really a good guide and Sachin sir is also another one to give you a smile on face .
Service is amazing and awesome , nothing less than this.
Get your value frame here ! It's not pricy, it's worth every penny !
Lazy staff. AC turned off. No eye test available. Its a shame because I had visited the shop last year and was impressed with the customer service.
Frequently asked questions About Titan Eye+ at Powai, Mumbai
Where is Titan Eye+ at Powai, Mumbai Located ?
Titan Eye+ at Powai, Mumbai Located in Mumbai of Mumbai Suburban. The complete address is Shop No. 73, Gr floor, Titan Eye+ at Powai, Mumbai, Galleria Shopping Mall, Hiranandani Gardens, Panchkutir Ganesh Nagar, Powai, Mumbai, Maharashtra 400076.
Can I get the contact No of 'Titan Eye+ at Powai, Mumbai' ?
Yes you can contact over this 022 4960 2790 no.
Is there any website for 'Titan Eye+ at Powai, Mumbai' ?
The service is very good, their behaviour with the customers are worth mentioning. I would highly recommend everyone to come to this shop and get your work done.
This place offers very good opticians service. The eye check up facility is latest and greatest. Their frame collections are very good and people are very warmly. Customer satisfaction is their primary motto and I am their loyal for last 8+ years no
Satish is the best guy in the store who helped me so much and solved my every queries and helped me choose the best options very humble guy thank you lenskart powai for the best service and support
Really Awesome and huge store. I had come from virar to visit this store. The staff Nizam and the store manager both are so helpful and polite. They reply every query with politeness and they have a huge collection. I didn't buy from here but went he
I've been going to GKB Powai off and on since the last 5 years. What makes them stand out is their excellent customer service and attention to detail. Recently purchased lenses and asked them to deliver it home, since they aren't too far. It wasn't a
My family and myself cannot thank God enough for leading us to Dr. Namita Pandey. Earlier this year my mother was diagnosed with breast cancer. Hearing about my mom being affected by this disease was disheartening in itself. However, God was gracious
My Mom was diagnosed with Cervical Spondolysis due to which her left hand used to give lot of pain and numbness , our doctor suggested physiotherapy and I consulted with Dr Harshida and I must say the decision didn't let us down.
She listened to all
One of the best travel experience ! Wood house stay, Authentic meals, Beach Camping, Bonfire all put together was very well managed. Every request about meal, sightseeing was given a quick response. Travelkars is really professional and perfect trave
Most precious experience..feel so confirtable and he help me a lot and explained each n every small thing which really helpful for me n my family..his guidance his knowledge is very appreciative..he is best family doctor..
I just got a chance to eat a Sandwich here. My friend had recommended this place and I ordered a Masala Toast Sandwich. The green Chutney actually made a difference to the taste Too Yummy .
I had visited for my wife's hairfall treatment 3mnths back . She was suffering from severe hairfall since 3 yrs and did not get relief from any treatment. I found Dr Sonal on Google search . She took a detailed history and started her homoeopathy tre
Excellent yoga teacher with lot of knowlege on Nutrition. Very punctual to the core. Highly recommended for people needing all round development of mind and body.
I am immensely grateful to Dr. Rahul Rane for his exceptional care and expertise in performing a successful hip replacement surgery for my mother. From the very first consultation to the post-surgical follow-ups, Dr. Rahul Rane exhibited a level of p
Dr. Namrata is very nice and professional. I felt at ease when I walked in, her staff was very courteous and her place of work is organised and clean. She communicated during every step of a procedure and made sure everything is okay and there is not
