The Vijay Park - Hotel in Chennai - Chennai, India

We defence veterans gathered for a get together from all parts of the country hoping to have a memorable evening. But we were utterly disappointed by the low grade service and the rude behaviour of the manager who instead of making good the shortcomings in the service, replied that this is all that we can give and instructed us to finish the dinner and leave as soon as possible. We having paid the bill amount well in advance were left with no option but to leave as we didn't want to spoil the mood of those friends who made it to Chennai for a memorable gathering. Very worst behaviour. Please avoid this place if you don't want such experience.

I recently had the misfortune of attending an event at a hotel banquet hall, and I must say it was one of the worst experiences I've ever had. From the moment I stepped foot into the venue, it became evident that this was going to be a night to forget. The food was absolutely abysmal though the menu promised a delectable array of dishe. What we received was far from appetizing. The so-called "chicken" was overcooked and rubbery, lacking any flavor whatsoever. The vegetarian option was equally disappointing, as it seemed like an afterthought with bland and undercooked vegetables. The sides were cold and tasteless, as if they had been sitting out for hours. It was evident that no effort was put into the preparation or presentation of the food, leaving us all feeling unsatisfied and disappointed. To make matters worse, the staff at this banquet hall were incredibly rude and unprofessional. From the moment we arrived, their lack of hospitality was evident. The event coordinator seemed disinterested and unhelpful, failing to address our concerns or accommodate our requests. The waitstaff were equally indifferent, never bothering to check if we needed anything. They were dismissive and seemed more interested in chatting amongst themselves than providing any sort of service. The overall ambiance of the banquet hall was also subpar. The decor appeared outdated and worn out, giving off a rather gloomy vibe. The lighting was dim and unflattering, making it difficult to enjoy the evening. The seating arrangement was cramped, with not enough space between tables, making it uncomfortable to move around or engage in conversation. It is truly unfortunate that this hotel failed to live up to its promises and reputation. The combination of terrible food, rude staff, and lackluster ambiance made for an utterly disappointing experience. I would strongly advise anyone considering hosting an event or attending one at this venue to look elsewhere. There are plenty of other options available that prioritize customer satisfaction and provide a memorable experience.

Happened to conduct a get together function in their venue on 21st November. It was the worst experience ever faced. They demanded the payment in full in advance and never shown any professionalism in hospitality. The claimed to be manager was arrogant and boasting his experience. He had shown his all experience is giving a worst customer service. With this type of staffs around it will be a tough question of the successful existence of the hotel.

Worst experience. Unprofessional management and arrogant manager. Please don't book banquet hall in this hotel. It's filthy and food was tasteless. You will lose both money and honor. We had an official get together there on 21.11.2023. Whole program was spoiled by the arrogant staff and manager. It should not be graded as 3 star hotel. It doesn't deserve 1 star.

Hi, Recently I have attended a function at this hotel along with my colleagues. The experience was very bad and I appeal those who are reviewing this may search for some other location. The overall approach from the staff was not cooperative and the supervisor who was on our function was behaving like a goon and he does not know how to speak with customers. Also the serving staff and quality food were very bad.

Very poor service , for check in process they took 40mins , even rooms are not clean like bedshit , blanket etc. Cockroach are moving in late night , no extra amenities. I will not recommend n book again.. Property is under renovation outside look like excellent but in side no good services.

stayed here twice at the start and end of our trip. Fairly decent hotel. Staff is helpful. Rooms were big for triple occupancy. Breakfast is included and has a good range in the buffet. Ala carte options are alright in taste and good priced.Very nice hotel in a good location. Rooms are very confortables with all you could need. Food in the restaurant is delicius and they also can prepare special food, Staff is the Best part of the experience: they make our stay wonderful feeling like home, very helpful & nice people. Thank you very much to you all...

Went for an engagement function at 7th floor. Food was ok. Maintainence is poor. Rooms are not clean. Service level has gone down.