The Royal Inn - Hotel in Baramati - Pune, India

Stayed in this hotel on 9th sep'23 for single night only. If you looking for the location then the location is fine. There was a lady at the reception which after a negotiation offered us the 3500/- room at 2800/- with an extra mattress for our daughter. there was no other person to bring the luggage from our car as the car was parked at basement and the reception was at 2nd floor, so we had to carry our luggage ourselves to the room. Now comes the room.the room was very large, there was a king size bed, working TV and a kettle. complimentary water bottle we had to ask for. there was no coffee/tea/milk/sugar... you can only have warm water. bathroom was large but the glass panes on bathroom window was broken. luckily there was no other building near window so nobody can peep in. restaurant part.... we preferred to order it in our room as we were tired. the hotel is not having their own restaurant and when we dialled room dining service we were told to call reception first then only they can serve us. somehow we ordered the food.....french fries and chilli chicken. both were very tasty and very nicely presented. but there was condition that we have to settle the restaurant bill immediately and that too in cash. luckily we were carrying sufficient cash so this was settled. I was a bit worried coz i was with family and i saw or heard no other person in that hotel. felt like all other rooms are not taken. Also contact number available online was not working. For a single person, hotel is ok, but with some extra money you can book city inn which is far better than this in every way. My request to the management is please invest some money so that customer can have nice experience, you want to go otherwise.... you want customer first and with that money you want to improve... which cannot happen now a days. All the best t

Pleasant, soothing ambience. Quality food Polite staff behaviour Room service for Tea or breakfast was not available. Hope they will improve it soon.

Rooms are luxury. But probably since it's newly renovated the bathroom was having a foul smell and bathroom Floor was not clean. Complimentary Break fast had limited options.

Nice dining experience at the roof top restaurant. Good food and Good service

Rooms are ok, location wise it's good, service quality is also good but pricing is High, food quality is awesome we tried butter chicken and it was tasty

Worst Restaurant experience. Had a very Horrible experience not once but twice. What an exceptional infra, beautiful interior, to Top it all scenic open roof open terrace view. But the serving staff is HORRIFIC. Very bad attitude. No one to talk to properly. No one to give proper answers. No manager to manage the chaos. And the highest Irony was they can't serve Jain food when the owners are themselves Jain. Seriously.

The receptionist took 45 min to prepare a bill of 3 people. And the funny part that it was wrong

Below average Food and disappointing staff as well as service!! Don't ruin your evenings here... Better opt for other restaurants. After initial disappointing experience, thought to try it out hoping they might have improved their services. These people do not know how to handle and treat customers. Basic things like salad, water which are readily available will take 15-20 mins to reach your table after multiple reminders. Once they serve you what you have ordered, they wont bother to come and ask if you need anything else. Food quality was extremely pathetic. Veg Maratha gravy was tasteless watery tomato puree. Even a milkshake we ordered took approx 20-25 mins to reach our table. Never visiting again!!