The Residency - Hotel in Kolkata - Kolkata, India

This was our second time stay in this hotel. The location of the hotel is so convenient and I guess that's the only reason price is a bit high compared to the rooms. The stay was pleasant, staff are good. Would love to visit again.

They will give you rooms in an apartment instead of a hotel. Also, the wifi barely works and if you point this out to the staff, they will give excuses and not bother to resolve the issue. Only the location is okay but it is highly overpriced for the kind of services they offer.

It is not a hotel. It is a guest house type Homestay. Please do not expect to get hotel like experience.

It is good. Basic food like Rice, Dal, Potal Aloo etc.. Do not expect Non-Veg. Although Breakfast is complimentary !!

This is my 3rd stay which is ongoing. The property I believe has a standard, deluxe and super deluxe wing. The reception is in the semi deluxe section where I stay. The rooms are spacious and spotlessly clean. There is a dining space where a decent breakfast is served. Only thing is that the menu is the same every day. The location near Gol Park makes it very convenient. The staff are very polite and helpful. There is no restaurant in house but the place is full of eating options and ordering online is possible with the staff having the necessary cutlery. A good place and highly recommended for solo as well as families.

I recently had the pleasure of staying at Hotel Residency's Service Apartments, during my visit to Kolkata, and I must say it exceeded all my expectations. From the moment I arrived until the day of my departure, the hotel's impeccable service, stunning ambiance, and attention to detail made my stay truly memorable. Upon entering the hotel, I was greeted by the warm and friendly staff who made me feel welcome right away. The check-in process was swift, and the staff went above and beyond to accommodate my requests. Their professionalism and genuine hospitality set the tone for the rest of my stay. The hotel's location is another major advantage. Situated in a vibrant part of Kolkata, it provided easy access to popular attractions, shopping districts, and dining options. Whether I wanted to immerse myself in the rich cultural heritage of Kolkata or simply indulge in the local cuisine, everything was conveniently within reach. Last but not the least, Rajiv ji is a very nice human being and quite polite. Sanjiv Puducherry

I stayed for one night. Had given the room keys at reception since the AC wasn't working. Came back to see 2000rs stolen. The person would have had to ransack into my belongings to find the cash. And while I also informed to the manager at the reception desk, no one followed up with me or even bothered with any concern. Overall the location is pretty good, but average rooms and clearly terrible service.

Won't give rooms even when available, asked us to go find another hotel nearby.