The Postcard Mandalay Hall, Kochi - Hotel in Kochi - Ernakulam, India

Meticulous Attention to Detail: The level of thought and care put into every aspect of our stay was truly impressive. From the personalized welcome to the little touches in the room, this hotel's attention to detail sets it apart. Loved the anytime breakfast concept!

Amazing beautiful property. Small and quaint. Food was excellent. But more than anything it was the staff. Excellent service.

NOT recommended- had really looked forward to the experience of staying at a Postcard property but it was rather disappointing. No AC at night for 2 out of 3 nights + circuit breaker board in the room behind a wooden cupboard with no metal door: it's a huge fire hazard especially with a faulty circuit breaker/ wiring. We booked Gallery 5 for 3 nights. We lost electricity for 2 out the 3 nights we were booked here. Waking up 2 nights drenched in sweat - and sleeping most of both nights without AC in May - was not our idea of a comfortable stay at this price point. We also had a conference to attend- it was not fun being tired 2 days because we had got such less sleep. Apparently the electrician fixed it on the first night- yet I kept hearing the circuit breaker board buzzing everytime we would switch on the AC and while it was on. On the third day, had a scare because the AC was on and the room filled with smoke. Had a total freak out and I ran out of room- thankfully realised it was a false alarm- some leaves were being burnt. Overall a most dissatisfying experience and we find it hard to recommend this to anyone. The rooms are beautiful and the staff & manager are rather sweet- which is why the 2 stars for those points. However compromising safety or comfort for aesthetics is frankly not appealing.

First time in life I have seen a hotel that looks like a house that is old and forgotten. Very unique.. they have just 5 rooms and which are super expensive.. everything is given a anitque touch in the interiors. Interesting atleast to visit if not stay.

The Postcard Mandalay Hall hotel is a sanctuary of comfort and style. The room is a work of art, and every amenity is designed for pure indulgence

Great location, room size premium room is quite comfortable and accommodating. Staff is very cordial. Breakfast is excellent with every variety available and the catering staff is always on the toes to serve you well. Housekeeping staff needs some training in terms of bedding arrangements and room cleanliness. Small small things make a difference. So kindly look into this for better prospectus. Thanks

The service is amazing. The on site chef would make any dish we requested. We bought fish and shrimp and they cooked it for us and it was absolutely the best we had. George the onsite manager was very nice he would explain all the flavors we where eating and was very helpful no mater what we asked for. The air conditioning in the rooms and dinning areas was perfect. I would stay here over any other 5 star hotel in the area.

Beautiful hotel in the heart of Jew Town. It perfectly balances the historical roots of the building while incorporating modern amenities and comfort. George and the whole staff went above and beyond for my two stays at this hotel and the food was delicious. George suggested lots of tasty traditional Kerala foods I was able to try and I was pleasantly surprised with how much I liked each dish. I'd recommend this hotel to anyone going to the Kerala area!