The Pet Point- Pet Store & Grooming Parlour - Pet store in Delhi - West, India

giving 1 star while they deserve a tight slap. they don't deserve a single star. I ordered orijen dog food on 9th sept and it delivered on 20th. after getting the product i saw its totally damaged by rats. i called them and asked them to refund my money back. but they are constantly doing time pass. Now they are not picking up my call. earing fraud money in the name of innocent animals.plz dont buy any product from them online. they are Fraud, scammers.

I am truly impressed by their service. Special shoutout to Ashu bhaiya. He has been very helpful since the start and guided me so well. He has treated me with so much care that it was always very easy to communicate with him. I am glad I chose them. I would highly recommend these guys for your pet needs. :) Good job guys. Keep up the brilliant service. Dr. Arpit Kalra is a vet who gives you the answer for all your pet related questions. A vet who can be trusted blindly for everything for our fur babies.. Great guy with supreme knowledge and experience.

Worst online store. They cheat their own customers like crazy. I ordered cardio strength for around 3480 rupees and they gave some other unknown brand. I called them and they either don't pick up the phone or abruptly cut the call. Have to be reported to the consumer court.

Fraudster and cheater.. and I am not surprised by the negative comments. They had sold me persian female cat instead of male persian. Their vet is also dumb and useless whenever I used to address my cat as male he looked so surprising and when I asked him he always reply the same ' cats me itni jaldi pata nhi chalta if they are male or female' I only got to know about the gender of my cat when I visited other clinic. They have also provided me the breed certificate of male. Shameless people and the owner was shouting at me for calling out this issue. He said I can give you another cat but refuser to refund my money. Cheating people with emotions and money both. They know nobody would give their pet back to them and that's why the offer some stupid solution instead of giving refund.

Wonderfull experience always at pet point ( Punjabi bagh ) with Ashu bhaiya & his team . # Iam a happy dog @The Pet Point

Horrible experience with online order. Order ref number 3858. Pre-paid order placed on 17th july. Till today i have not received my order. Neither have they issued my refund after multiple calls. No one bothers to update anything from their side. I feel like i have been cheated since i have paid about 7800Rs and neither received my product nor my refund. Will wait a few more days before initiating a case of fraud against them.

Very great environment for me as well as for my anya she became very pretty after a greta grooming session will definitely gonna keep coming here again in future

BEEN CHEATED - I had to wait over 40 days to get Vetlife Hypoallergenic food. THe packet received was torn and damaged from the side!! And customer service is useless. A lady by name of Rajni says "I'll call you back within an hour" and no call is ever returned.. this has happned thrice.