The Munnar Queen Resort - Hotel in Munnar, Chithirapuram - Idukki, India

Location is a strong point. Food is good. Swimming pool washroom facilities not up to the mark. Quilt covers were torn. We instructed and they changed it promptly. Overall happy with services.

Awesome resort. We booked room with valley view. Services were excellent beat it room, breakfast, cleaning. They have separate gaming zone, play area for kids & roof top swimming pool.

Let me start with view of the room it was breathtaking, with 2 balconies I had near 270deg unobstructed view of the valley. The room was super spacious. Location was just amazing. Coming to the food - the worst food you can have in any 4 star hotel. You can get better tasting food and service at road side joint/dhaba. The chef doesn't know to cook at all, we ordered chicken, grilled prawns and kerela parota. Initially ordered 2 set which has 4 parota and as soon as it came ordered 2 more so it could come on time. It came after more than 5 request and 15 mins waiting and came uncooked. Grilled prawns were actually deep fried and then tawa fry The breakfast typically is always good since its buffet, while here again we went at 7.45 and first batch of idly was stale, ulli vada was tasteless. Apart from fruit nothing which was cooked was good. The service is not 4 star quality, staff is not trained once they know you are unhappy they will not come to your table no matter how many times you call, while eating you need to go to counter and request them. All this happening while 95% people were having buffet dinner and we ordered alacarte. Gave the written feedback while checkout, wanted to post here since dont have 4 star expectations its not even 1 star food or service. Its 5 star for room views.

The rooms are best, nice location giving very good view. Food is very good. Saw personally that during our travel, to a group of passengers, they served entire jain menu in the restaurant in buffet spread instead of providing limited items. At the same time witnessed their willingness to prepare baby food needed for toddler for some of the guests.

The bedsheet and the towels were torn. Apart from that everything was good. Prompt service delivery, good location, good staff behavior. Towels and bedsheets could be done properly and that would suit the price tag of the hotel.Breakfast menu was good on both the days with a good spread on north and south Indian food.

This is very nice hotel with fascinating view of tea gardens and hills around it. Food was good too. But there was no bucket/tumbler for bath in the room. Housekeeping also did not provide it upon asking, but they provided shower cap instead upon asking. Sports area is also not maintained properly. Table tennis rackets are wornes out and there was no ball for fuseball.

Nice hotel with great views. Has a pool and recreational area on top. Food was good. Overall clean and very friendly staff. Rooms were clean and comfortable

Resort has excellent view. It is bit far from the old Munnar town, so it is quiet without traffic noise. Food is good, and they supported need for small kid when we requested. Rooms are nice, but note that they don't keep bucket & mug, so you have to only use shower. Front desk is very cordial and my kid still says Tinu is my friend. Overall, it is good, and I recommend.