The Maureen - Hotel in Kolkata - 24 Paraganas North, India

I had high hopes for this place as I saw pretty good remarks and ratings on google but I'm pretty disappointed. Their standard room is too small. Though their amenities are overall good. I really liked the fact that they have their mini bar fully stocked with liquor, chocolates and energy drinks. It's chargeable but still I liked the fact as I visited various three star four star hotels but always found mini bars empty. But great disappointment on food. First of all their restaurant is highly highly expensive. You get very normal food at such a high cost. You will not find the urge to order. And their complimentary breakfast is the worst. Very very limited items. I cannot even call it a spread. Hardly 6 to 7 items. No variety. And once one crate is empty they don't restock it. They don't restock juices, milk or anything. If you are going after 9am you will find an empty spread basically, the staffs were not bothered to restock anything. Whatever left was ice cold and not a single staff member was courteous. We had to tell them to restock a few items but what we found was they were making a small batch of food and once the item is finished they can't restock it. Instead they started making individual orders. As a luxury hotel where the food price is so high which can beat a restaurant price as well, I couldn't accept that they couldn't even give a good hot breakfast spread. So if you are booking your rooms here feel free to opt out the breakfast. That area has so many food joints that you can avail great tasty food at any point of time. Housekeeping service was good. But other services were not that great

Room and window should be little big... Room is very small and windows are too call because of this i felt suffocated and mirror should be in room.. going washroom again and again for touch-up or something related to makeup is not okay. There's no fan in the room. It's also a necessity. Food is good and stuffs are also good.

I Paid Rs 3500 for a room and got an 8ft*8ft room. If you open 2 pieces of luggage at a time there won't be any space to walk to the bathroom . The bed and bathroom were nice though.

i stayed in this hotel earlier too. it was good. but in this 3 days stay in the Maureen, i have noticed few drawbacks of the hotel. so i have given average ratting. issues with the bathroom shower and tap. Only the hand shower was working. i have booked a premium room for 2 days as we were three. the bed was too shall for three persons like my wife, me and my daughter. luckily we are not fats. the receptionist was ready to add an extra bed in the same room but i have refused. because the room size was small. extra bed means no place to walk. Room 308. it was just like a standard room. but i must say that the breakfast and dinner provided were excellent as always. it is a good hotel with a good location and well behaved staff.

Rooms are bit over priced and not at all spacious. Hotel staff are courteous and helpful. Location wise good for people who are looking accommodation near the airport and on the VIP Road.

I went there to attend a marriage reception. But sorry to say, never in my life I had such tasteless food ! Often the counter with popular items were empty. And they were taking a hell of a time to refill. Only the kababs served as starters were good. They must improve. Or ... ! My good wishes.

Friendly and personal service. ... "Lovely hotel. ... "Very decent for a short city break. ... "Great central location. ... "Nice jazz-evening in Hotel Arthur's restaurant. ... ""Beautiful stay!

Rooms are little smaller than you would prefer but it's very clean. Staffs are polite, prompt and helpful. Food is amazing. Overall, a good hotel and it was a decent stay.