The Majestic Hotel - Hotel in Shillong - East Khasi Hills, India

Location: top class location in Polo bazaar, exactly on the main road, opposite to SBI branch. Complimentary breakfast was present with a good array of food items. They were very prompt in their service and very helpful. A person named Chayan Das was so helpful, he even arranged for a car to reach airport at a late hour in night. He provides rental car service for tours in shillong. Food : they even serve lunch and dinner Food was delicious in taste Rooms : rooms were great. Mattress was so soft and comfortable, it feels like feather touch. Double bedded air conditioned room have a big sized cupboard, a mini fridge, a telephone, a television, a sofa set and a table chair set is present in the room. Even electric kettle is there with sachets of milk powder and tea bags. Washroom is big with separate compartments for bathing and freshening. There housekeeping is also worth mentioning. Overall it was a nice experience staying there.

It was my second night in this wonderful location. I appreciate the effort they've put into the choice of furniture, comfy bed linen and bathroom style - and as a little feminine side note : I love that they have an efficient hairdryer

The services are so amazing. The quality of food and friendly staff can impress anyone. I enjoyed the view of the mountains from the hotel. A perfect place for visitors to stay.

I visited hotel rooms are so comfortable clean and washroom also cleaned. Smart Tv available and A/c cool the environment. Gallery view awesome. All staff very nice Security guard available for safety all time. I enjoyed also my delicious yummy food I like to visit again

Terrible Experience at Majestic Hotel in Shillong: Beware of Theft and Rude Staff I recently had the unfortunate opportunity to stay at the Majestic Hotel in Shillong, and it was an absolute nightmare from start to finish. I cannot express enough how disappointed and disgusted I am with the service and treatment I received during my stay. Allow me to share the details of this appalling experience. First and foremost, it became evident that the staff at the Majestic Hotel had no regard for guest safety and privacy. Shockingly, there was an attempt made to steal my card details during check-in. It was a blatant and despicable act that left me feeling violated and deeply concerned about the security measures in place at the hotel. This incident alone is reason enough to steer clear of this establishment. Aside from the attempted theft, the overall attitude and behavior of the hotel staff were nothing short of disgraceful. From the moment I arrived, I was met with indifference and outright rudeness. It seemed as though the staff had no interest in providing even the most basic level of customer service. Requests for assistance or information were met with dismissive and condescending responses, leaving me feeling unwelcome and unworthy of their attention. Furthermore, the general state of the hotel was deplorable. The rooms were dirty and poorly maintained, with broken fixtures, stained carpets, and a pervasive smell of neglect. The lack of cleanliness and basic upkeep was not only unhygienic but also reflective of the hotel's complete disregard for guest comfort and satisfaction. I cannot in good conscience recommend the Majestic Hotel in Shillong to anyone. The attempted theft of my card details, coupled with the rude and unprofessional behavior of the staff, created an atmosphere of fear and discomfort throughout my stay. It is evident that this establishment lacks the most fundamental principles of hospitality and customer care. Save yourself the trouble and find a reputable hotel that prioritizes guest safety and provides a welcoming and respectful environment.

A Disastrous Experience at Majestic Hotel in Shillong: A Total Disregard for Privacy, Rudeness, and Dishonesty My recent stay at the Majestic Hotel in Shillong was nothing short of a complete nightmare. I am deeply disappointed and utterly disgusted by the lack of privacy, the extreme rudeness of the staff, and their blatant dishonesty, especially considering the fact that I, too, am a fellow Assamese. One of the most glaring issues I encountered during my stay was the complete disregard for privacy. It was as if the concept of personal space and boundaries was completely foreign to the staff at the Majestic Hotel. They repeatedly barged into my room without any prior notice or permission, making me feel incredibly violated and intruded upon. This lack of respect for guest privacy is simply unacceptable and shows a complete lack of professionalism on their part. Adding insult to injury, the staff at the Majestic Hotel were shockingly rude and unwelcoming. Despite my shared cultural background, they treated me with disdain and condescension, as if my presence was an inconvenience to them. Their attitude was consistently dismissive and unhelpful, leaving me feeling unworthy of their basic courtesy. It is disheartening to see fellow Assamese individuals displaying such hostility towards their own people. However, the most appalling aspect of my experience at the Majestic Hotel was the staff's extreme dishonesty. They not only failed to fulfill the promises made during the booking process but also engaged in deceitful practices. From hidden charges to overcharging for basic amenities, it became evident that the staff had no qualms about exploiting guests and being dishonest about their services. This level of deceit is unacceptable and tarnishes the reputation of the hotel. I strongly advise against staying at the Majestic Hotel in Shillong. The complete disregard for privacy, the rude and unwelcoming behavior of the staff, and their extreme dishonesty make it an establishment that should be avoided at all costs. As a fellow Assamese, I expected better treatment and respect, but unfortunately, the Majestic Hotel failed to deliver on even the most basic standards of hospitality. Spare yourself the frustration and disappointment by choosing a different hotel that values privacy, professionalism, and honesty.

Best place for party, living and everything.. Good food and best behavior staff in this hotel. Best view all around ..cleaning service also best

It's a very cleanest hotel. It's interior design is so beautiful. It's rooms and other services are good. I specially very enjoyed.