The Leena International - New Delhi - Hotel in New Delhi - Central, India

Great place to stay in paharganj! Staff and cleanliness of the room is the best part. The team working here are extremely helpful, funny and kind! We initially got a room with window towards the busy main road and it was way too loud for us, we asked to switch to a room that wasn't as loud. Even though the new room was way more expensive they let us stay all our three nights there for the same price as the previous. Amazing service!

Rooms are congested. Location of hotel is not good. Don't go with family. Staff is not supportive. First they provide me the room with damage door lock. After 4-5 time request, they told that they don't have room. I was stuck as i had already paid them in advance. After so many time request, they agreed to give me another room, but they charged extra for that. That was their fault, they provide me room with no door lock, which was unsafe for my family. And they charged from me for their fault. This is the scam they are doing. After checkout, I told for bill, but they didn't provide. After 4-5 time request on call and mails, they provide the bill with anger. My experience was very bad. I will not recommend this hotel for anyone. Don't go there. Specifically with family. Hotel and location is totally unsafe.

+ Nice and modern rooms with quality beds and bathroom. + Friendly and helpsome staff / Very noicy, bad doors and Windows. / Surface looks clean, but if you look better /no restaurant. Room service does not speak english. " kitchen" in a room that looks like a garage. + in old town, but noicy street

Very unprofessional staff at reception. Repeatedly requested milk, ice, glasses - none of which arrived. The male receptionist who is the 'manager' Slauddin, grabbed my brothers phone and put 5 stars for a review and insisted my brother write a review before we left the hotel (which he didn't do). When I asked if there was a smoking area, the same man escorted me to a spare room and said I could smoke in there. Then he asked me if I wanted to have sex with him. He should be fired. Please do not stay at this hotel.

To start when I got there after a 15 hr. Nonstop flight they were overbook, and they decided to send me to another hotel close by and the transportation was a tuk-tuk, so it was my wife and I plus the luggage (3 pcs) then we got to the 1 star hotel and we stayed there overnight, a little scary, the next day we went to Leena hotel and they had a tiny room for me and my wife, I told them there was a mistake on that room, it was not the one shown, according to them it was Expedia's fault because they were showing the wrong pictures of the room itself, so I tried cancelling my reservation through Expedia and they had to asked the hotel if they could cancel my 8 day reservation (all paid for) and of course the hotel was going to say no, so we end up staying at that tiny room for a single person with no windows, location wasn't good especially in the afternoon due to a lot of traffic. Overall it was a really bad experience for my wife and I.

Very bad experience at this hotel! When I arrive at hotel,they say U should cancel the booking and go out!It was already 23PM,They are crazy about management!I mean bad meaning! When U don't stay in the room(go outside of the room)electronic system doesn't work in the room!It means U canNOT charge cellphone during go outside! And,There is no hot water shower!We should ask them several times,but they did not change!U can be sick with cold water! They say plz write 5stars review and they try to write on my cellphone without permit!They are rude! That's why I don't recommend here!If U wanna see what is bad service,U can stay here!

Very bad experience, extremely unprofessional staff: we booked 3 rooms almost 1 month in advance and, despite our booking was confirmed twice the very same day of the check-in via WhatsApp by the staff, when we got there we were told that the hotel was fully booked and that we could only be moved to different hotels, all of which had way worse reviews and/or were far away. When we asked to speak with a manager the front desk guy told us he was the manager, when five minutes before he had told us that he was only the front desk person and was not responsible for the booking process. Basically a scam. Eventually we walked away and found way better service and rooms to the Best Western Hotel next door.

This is by far the worst hotel I've been in my life, and I visited already +100 countries. The hotel looks good in the picture but once we did the check in we soon realised: - the rooms are extremely dirty. I barely doubted they changed my bed sheets. We had to ask the staff to clean our room again. - there was not hoy water. We had to take our showers the 3 days with frozen water. - They say the breakfast is included but reality is that the hotel doesn't have any restaurant - so basically you need to order the breakfast in the morning by phone (and no menu) and they bring it to your bedroom. Please be aware there is not table in the bedroom so you'll have to eat it in your bed. M - The guys in the kitchen don't speak English so it's almost imposible to communicate with them to order the breakfast. - Please be aware the breakfast is a one-egg-omelette. If you are lucky you can get a banana but not everyday. It takes around 45m for you to get it so please plan your day ahead. - The bathroom doesn't have any towel hanger so you'll need to think what to do with your wet towels. - They don't clean the bedroom any day nor replace toilet paper or towels. You'll need to do it yourself. - Hotel staff sleep in the hotel as well in some mattress they put in common areas. This people plays very loud music at night so it's not even easy to get sleep. - Hotel staff ask you about everything you do in case they can sell you anything or do any upsell to your existing plan. I felt like I was in a market all the time. - They don't have a hair dryer in the case whole hotel - We requested a SIM card in the reception and they charged us a fee. The person in the reception told us it would take 15m and it took more than 1h. This is probably the less professional hotel I've seen in my life. I know by far Indian standard as I've been in the country too many times so please try to avoid this place