The Leela Kovalam, a Raviz Hotel - Resort hotel in Kovalam, Thiruvananthapuram - Thiruvananthapuram, India

Great property, one of the vintage ones. Rooms are smaller than the usual 5 star size, esp the older building. The staff and service is great. The breakfast spread is one of the best I have seen with family. The beach is nearby, but not a great one.

I had an excellent stay at this hotel, and two standout aspects were its fantastic location and the exceptional services provided. The location of the hotel couldn't be more perfect. Situated in the heart of the city, it allowed me easy access to all the major attractions, restaurants, and shopping areas. Whether I wanted to explore historic sites or enjoy a night out, everything was just a short walk or taxi ride away. This convenience added so much value to my trip. As for the services, they were top-notch. The staff were not only professional but also incredibly friendly and attentive. They went above and beyond to ensure my stay was comfortable and memorable. Whether it was providing local recommendations, arranging transportation, or promptly addressing any concerns, their commitment to guest satisfaction was evident.

Had a horrendous lunch experience, never expected from a 5* facility. Billing for items not ordered and waiting for about 20 minutes to settle the payment. Poor network coverage in the cafe, where a booster could have easily solved the issue. Overall, the lovely food experience got derailed by the after lunch service

Recently, I stayed at the hotel for an office function. I enjoyed my stay at the hotel. The hotel is located close to the airport and takes 30 minutes from the airport to the hotel. Rooms are good in size and you can good see view all the time. It is nice for a family visit as well.

It surely didn't live up to it's name - The Leela. The entire staff at the restaurant needs a overhaul. Haven't seen staff fighting among themselves in front of the guest's. Maybe they are just overworked. Rooms and bathrooms are ok. Definitely needs work on some cracks seen here and there. Sanitary fittings in the bathrooms are very badly maintained. I heard a marriage party at the time of check out tearing down the front desk lady in anger about the bad service provided to them. Overall a bad experience. Check out their response to this below. They don't even care to fill my name. Just a 'Copy Paste'.

Amazing place. Hotel works as team to make sure guest has a very good stay. We had some basic hiccups in the restaurants but F&B manager & chef took immediate control & ensure my stay, food was amazing. View from the rooms are very beautiful. Try their Asian Cuisine restaurant.

An unforgettable stay! From the moment we arrived, the staff's warm welcome and exceptional service made us feel right at home. The room was not only comfortable but also beautifully designed, with every detail thoughtfully considered. The hotel's location was perfect, offering stunning views and convenient access to local attractions. The dining experience was a highlight, with a diverse menu of delectable dishes that satisfied our taste buds. Overall, our time at this hotel was nothing short of perfection, and we can't wait to return for another remarkable stay

Stayed for three nights at this incredible cliff side beach resort. To call it just luxurious is an understatement. Mr. Vishnu was exceptionally helpful and took care of all our requests with utmost professionalism and courtesy. This stay for me was truly one of a kind and would highly recommend.