Posh lodging offering a spa, a heated outdoor pool & a fitness centre, plus 3 restaurants.
Address
The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences, National Highway 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122002
The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences, National Highway 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122002
Geo Location
Lat long (28.5053638,77.0964984)
The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences - Featured Reviews (25987)
Leela Ambience Hotel sets the standard for luxury and excellence. From the opulent decor to the attentive staff, every aspect exudes sophistication. The spacious rooms and world-class amenities ensure a pampering stay. Dining options are a culinary delight, offering a diverse range of flavors. The impeccable service and attention to detail make this hotel a standout choice. While it comes with a premium price, the experience justifies it. If you're seeking indulgence and a truly memorable stay, Leela Ambience Hotel is the epitome of refined hospitality.
I recently attended a company event at The Leela Palace and my experience was far from satisfactory.
Staff and Service:
Upon entering the hotel, I received a warm greeting from two ladies near the entrance. However, their initial directions led me to a floor with multiple events, and no one there could guide me to the correct conference room. Even after asking for directions again, I found myself in the wrong room. The lack of helpfulness and attentiveness from the staff was quite frustrating.
Food:
The food served during the event break was mediocre at best. I was expecting a higher quality of cuisine from such a reputable hotel.
Atmosphere:
The hotel's interiors were elegant, but that couldn't make up for the disappointing experience.
If you're hosting or attending a company event here, prepare for some confusion and don't set your culinary expectations too high.
I love the breakfast. Wonderful variety. Particular call out to the chai team. I need to improve my sign-language. Great to see the hotel support DEI initiatives. Well done Mr Anand and team.
We stayed in Leela for around a week in March and everything was nice including food, location and services.
However, I had WORST customer service experience for the refund of the cab cancellation.
Here is the story-
While check-out we paid charges for airport cab provided by hotel. Within 5 minutes I canceled it at the reception because my family came over to drop us.
Well, they said I need to call front office for refund. I did that, no response for 3 weeks after being on hold multiple times and disconnected calls. Finally I wrote them an email, had to talk about this with their two different executives on WhatsApp and again on mail.
During this whole time they shared ARN numbers and bank transaction details with cropped image where I couldn't see card detail.
By mistake their employee shared the full picture & immediately deleted it but it was saved on my phone.
Since then leela have been sharing ARN numbers now and then and no other detail to validate, making excuses and delaying it. It has been almost 9 months and now I'm really tired of them.
Well, my concern is that they are trying to do fraud here and I might not be the only one. Normally we don't always pay attention to all the expenses we make in the hotel and later on don't recheck the refund status. This is where leela is taking advantage of their customers.
BEWARE & DON'T TRUST LEELA easily.
A very great and big mall of northern India. It has huge infrastructure and it contains many luxury clothing and footwear brands as Aldo, Zara, hush puppies, brooks Brothers and it also has jewelry stores and watches store. It has a very well and enjoyable kids play area with a lot of video games. Also, it has a good food court and PVR. Overall its a good place to visit and enjoy.
The rooms were good and clean.
The bathrooms were spacious with a bathtub...
Walking distance from ambience mall
Everything is fine except the management.
The staff lacks management skills and might ruin the stay...
Check in and check out takes a lot of time during the weekend....
I just wanted to drop a quick note to say how much I enjoyed my stay at your hotel From the moment I walked in, I was blown away by the stunning decor and friendly staff. The room was super cozy and had everything I needed. The breakfast buffet was to die for, with a wide variety of delicious options. The location was perfect for exploring the city too. Overall, I had an incredible experience.
If there was a sixth star for the service, I would happily tick that one!! An excellent stay in this top hotel. Breakfast is amazing. Rooms are huge. facilities (I tried the three restaurants) are top of the scale. Thank you
Frequently asked questions About The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences
Where is The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences Located ?
The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences Located in Gurugram of Gurugram. The complete address is The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences, National Highway 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122002.
Can I get the contact No of 'The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences' ?
Yes you can contact over this 0124 477 1234 no.
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The room was impeccably clean, and the amenities provided were excellent. The bed was comfortable, ensuring a restful night's sleep. The staff was friendly and attentive, making my stay enjoyable. I highly recommend this hotel for a pleasant and comf
My recent stay at Lime Tree Hotel in Sector 15, Gurgaon, left me absolutely mesmerized and satisfied on every level. From the moment I stepped into the lobby, I knew I was in for a treat. This hotel truly sets the bar high for luxury accommodations i
Hey there! I just wanted to say a big thank you to the amazing staff at the hotel for making my stay so wonderful. From the warm welcome at check-in to the friendly service throughout my stay, I felt truly taken care of. The room was clean and comfor
Excellent service has done by them.. Hospitality is wonderful!! Pleasure to stay here once again.. Good and peacefulness felt here while I stayed with my family.. They were also happy.. Thanks for your great Service!! Keep on doing it...
It's few minutes away from Airia Mall & the hotel is very good. Ambience is excellent, staff is really helpful in nature. Rooms are also of good size and highly cleaned, with every amenities provided. Food provided is also tasty, both tastes are avai
Hotel is good. It is near Medanta Hospital. The Hotel Service is good. There was a balcony in my room. Manager here is allrounder knows everything and works quickly. I got this room for 1600 rupees. You can order veg food from hotel kitchen with unl
My recent stay was excellent. From the moment I arrived, I received top-notch service and felt like a valued guest.
The check-in process was smooth and efficient. The staff at the front desk were friendly, welcoming, and knowledgeable. They provided
We came for a visit to see doctors at Medanta. We were welcomed with warmth and were supported in every way. The chef made such delicious food. We highly recommend the mutton rogan josh! My mother cannot have spicy food and so we were able to try Ind
I had a great experience at Navya dental clinic. Doctor explained everything clearly before and during the procedure. He also made sure I was comfortable and pain-free throughout. The clinic was clean and modern. I would highly recommend Dr. Raj to a
My journey with Shivani and the yoga center has been nothing short of extraordinary. I am grateful for the positive impact they had on my well-being, both physically and mentally. If you're seeking a nurturing and supportive environment to explore yo
Spa Mg Golden-Massage Center is a top-rated massage spa near me, and for a good reason. Their skilled masseurs and wide range of services left me feeling relaxed and refreshed.
The place is very calm and peaceful. Highly recommended for meditation.
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Wow. I cannot say enough wonderful things about PM Yoga Studio. I was introduced to this studio through their Absolute Beginners class, and felt such a strong connection immediately. I had experience with yoga in the past, but always found it very in
Dr.Jyoti she is very great homeopathic doctor. She is very polite and kind person by nature , she guide me right information about my health and hair . I was facing many problems related to my stomach and hairs but with her guidance and support I fee
Yoga with Brajendra is one of the best things I have done for my body recently, considering i have tried pilates, gym etc. Not just it helped me manage my occupation related pains (back, spine), I can vouch for how it has helped me manage my mental p
The Punjabi Nature by Trio Punjabi brother ,From the name to the Taste of any Dish every thing really Delicious ,when I visited here first time for eating only paranthas allo pyaaz really delicious, after that they offer me Haryali paneer only for t
I have great yoga experiences with Vishwa, Sir . It is a session with a small group of friends. I am a beginner and not familiar with all the names/poses, but Vishwa Sir is very knowledgeable and helpful. He goes at a slower pace and keeps a nice
I recently had the pleasure of visiting the Ritz Body Spa in Gurgaon, India. I was immediately impressed by the luxurious and relaxing atmosphere of the spa. The staff was incredibly friendly and welcoming, and they went out of their way to make sure