The Grand Hotel - Hotel in Pathankot - Pathankot, India

We, a group of 13 persons, have checked in 6 Rooms for one night on 17/11. Rooms are not clean as shown in photos. Room service & reception service is very poor. Some basic room stuffs (hot cattle with coffee/tea/other pouches, towels, others, etc.) not provided inspite of reminder to reception more than 15 times. AC not working in one room, TV remote not available in one room. Water jugs in all the rooms were dirty/rusty looks like not cleaned for several days or months. =============== Food service in Dining area is excellent service with good & tasty food. ********************

A decent hotel with all basic amenities. The staff is very friendly and helpful. We were on a road trip and decided to take a halt for the night at this hotel. Parking is a little tricky as you need to park on the street by-lane. You can order in food and the hotel does not mind which is a big plus point. Overall a nice, clean place to spend the night after a long journey.

While coming back from drass I stayed for one night in this hotel . Rooms cleanliness, room service and location is very good. Staff is very courteous and responsive.

Hotel is good only by looking. But the real fact is worst experience I had faced. We are group of 16-18 people and go for dinner but the service they provide is too slow . No one is taking care of customer . They serve water bottle after 15 min . And food comes after 45 min even there is no one in restaurant. Worst food service. Taste was good but they give food after 45 min and all come so slow. Please think twice before go for dinner this restaurant. If you have patience then go as taste is not bad.

Nice hospitality. We organised a function of 100 pax had very good experience. Amazing food loved specially mushroom duplex. Had a grand experience.

Very good experience.Excellent. Clean room, good housekeeping, polite and helpful staff.

one of the best hotel in pathankot Overall, I had a great experience with grand hotel, staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect

Worst place for any kind of functions. Pathetic service. I booked this hotel for my engagement and they didn't provide as promised. They provide third class decoration, food was not prepared on time and doesn't last for entire function. Their staff doesn't even know how to serve bride and groom's family on table. They spoiled my entire function and I would never ever suggest their services to anyone. They don't even deserve a single star.