The Fountain Inn, Fort - Hotel in Mumbai - Mumbai, India

Worst Experience ever, Hotel staff is worst no proper service, before Arriving at hotel, I called at hotel reception, Just confirm the booking of my room, they say the room is booked, after reaching at hotel they give my room to other customers, without taking confirmation from me, also showed a worst room with high price. Hotel location is good, but hotel is worst they don't know how give services to there customers, they behave like they are running, the taj & The Oberoi hotel, useless staff, they should closed the permanently, bcz useless people running the hotel with useless find.

Very close to CSMT station. Thoda hard to locate. Rooms are very small but clean. Room boys are good. Raat guzarna hai aur csmt ke paas to ok option hai.

Location of this property is very good but room size is too small and crumpled. You can hardly stay in the room. Although rooms are clean, this property is not family friendly. You can stay only if you come for business in Fort area and for a one night or so.

Management was rude, housekeeping staff was good. The staff is not at all cooperative and Ill mannered. I paid an advance of 1000 and booked the room and when I asked that I want to cancel they made up a story and forced me to take the room. Room was not once cleaned in my 3 day stay.

Worst hotel ever, management was worst, they don't have courtesy to interact customer's especially Mr. Naeem and his assistant they were rude and don't know how to behave with people. They will always find ways to make money out of you. Mean Unsupportive people. Saying there hotel is 3 star but in terms of facilities and staff they should not even call it as an Hotel. Telling about the rooms, Small suffocating rooms with no ventilation at all. Would Never Suggest anyone this Hotel, inspite of this you could find some other hotel through nearby india gate, while paying Rs.500 more with much better staff and facilities.

It's a small hotel with basic amenities. Rooms are too small. If you are visiting alone then its ok but with family you won't find it that good. But if you are in Fort and are going to board a cruise the next day then it's not a bad option. The Mumbai International Cruise Terminal is nearby.

One of the worst hotels I have ever been to, extremely small claustrophobic room, dirty neighbourhood, extremely rude staf. Usually I dont post 1 star but this review is not for the place but for all the travelers to be caution and dont get fooled by booking your room here. Trust me there are 100 better hotels at the same price. Mumbai is a beautiful city with amazing people dont let some hotel like this ruin your experience.

ON THE NAME OF POLICIES THESE GUYS ARE JUST HOARDING YOUR MONEY AND DOING AND OPEN LOOT HOW LET ME TELL YOU IF YOU HAVE PAID FOR A SERVICE YOU ARE SUPPOSED TO GET A SERVICE RIGHT AND IF THE SERVICE PROVIDER IS NOT GIVING YOU THE SAID SERVICE WHICH YOU PAID FOR IN ADVANCE THEN THEY SHOULD RETURN YOUR MONEY BACK. BUT NO, NIETHER YOU GET THE SERVICE NOR THE MONEY SO EVEN AFTER PAYING A HUGE CHUNK OF MONEY YOU ARE LEFT TO BE WENDERED AROUND. I AM USING MMT SINCE VERY LONG LIKE ALMOST 5-7 YEARS NOW BUT THIS IS THE WORST OF ALL. AND I EVEN GOT TO KNOW THE REAL PROBLEM AS WELL THAT IS THE HOTEL OVERBOOKED AND DUE TO THAT THEY DONT HAVE ANY ROOMS AVAILABLE SO THEY FIND THIS TO BE THE BEST EXCUSE TO MAKE THIS LOOT HAPPEN.