The Blue Lagoon Resort - Resort hotel in Lonavala - Pune, India

The property is absolutely stunning! However, I must say that the rooms are in need of some maintenance, especially the wardrobes. On the bright side, there's a fantastic bar called Tipsy Horse that offers some delicious starters. But wait, there's more! They've recently opened a new restaurant called Cinnamon, and let me tell you, the ambience there is simply breathtaking. Not to mention, their mocktails are crafted to perfection, and the food they serve is both scrumptious and plentiful. Now, I must warn you, the pricing is a bit on the higher side, but trust me, it's worth every penny. And here's a little secret: if you're lucky, the hotel staff might just surprise you with some free coupons. How awesome is that?

Rooms are small but good to stay, bathrooms are hygiene.good staff,outside hotel greenery with fresh air and walking facility is good. Hotel on main road easy to locate.

This is our third stay at the Blue Lagoon Resort. Our first being 13 years ago when we got engaged, so we decided to visit again with family to celebrate our 10 year wedding anniversary. Overall, the resort is lovely, very clean, very friendly staff in all areas, especially the main guy in the Greek restaurant who greets you. The room we stayed in was close to the children's pool which was good for us. Nice to be close to the Italian restaurant for breakfast and the Piano bar for evening drinks. Food, on the other hand was very average. We came to Greece to eat Greek food, in the Greek restaurant and on special Greek nights in the main restaurant there were no main Greek dishes! Just your usual food to cater for the masses. No hummus, pitta, taramasalata, halloumi cheese, very disappointing. Breakfast was lovely and great coffee. One thing that needs changing is the A La Carte restaurants charge for alcoholic drinks, we're staying in an All Inclusive, this was wrong. We couldn't even get house wine at the table. Cocktails also not great, yucky juices they were severe with. But lovely to have the iced slush drinks all day. Kids Club was a big hit with our two twins who went everyday! Hannah and Monika who run it were absolutely brilliant! They also do the evening entertainment too, how they manage it all I've no idea, hats off to them and the Entertainment team. Micro, the Team Leader, is AMAZING!! I also enjoyed the pilates, yoga and stretching sessions in the morning, very relaxing to do outside.

Over all rooms are in very good condition and clean. Good place to stay.

Service is very rubbish, staff and manager behavior and way of communication is very bad. Room conditions are very bad and charges are high. Checkout bills not given by the hotel . I will not recommend anyone to stay there.

Best part about the property is the location, clean and good property. Restaurants available just outside the resort. Only negative part is it doesn't have a swimming pool and indoor restaurant.

Rooms are not so good, needs big time renovation. AC was hardly cooling, took almost 30 mins to do setting for suitable cooling to get good sleep. There was power failure at night, there's no power backup at the hotel. Though staff was cooperative n helpful. They helped us n got tea & breakfast, since there's no kitchen at the hotel. overall it was an okay stay, cud hv been better. Good for a one night stay. There ground floor rooms are somewhat renovated n better. we were on the first floor

Service was really good, nice garden area to chill by with lots of pretty plants. rooms are clean. Very convenient location close to market and most restaurants. Highly recommend their new furnished room 105- makes your stay super luxurious