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Operative procedure along with TPA went fine. Rest all management needs a lot of improvement.
Food was pathetic and you have to knock their doors for meals even after paying a good amount of money to them. Breakfast along with tea.. was not given till 11am and when it came it was all cold and of below average quality.
They have not even given the morning medicines till 11.. until i asked for the dosage.
Nursing staff was least bothered for giving timely medication even in private ward.
I am highly disappointed with the overall conduct.
No one told about the dosage during discharge... cleaning was okay... rooms had TV which were not operational.. washroom was always wet.. n none bothered ...
I will never recommend anyone to visit @tenderpalmhospital to anyone.. all was of sub standard..
Most disappointing hospital I visited till date.
No words... just disappointed with the quality which hospitals of lucknow are offering.
Possibly the worst possible experience. Just like other private money laundering hospitals.
From generating false positive reports to tampering the reporting parameters, the institution would do anything possible to keep the patient for a prolonged period of time.
Towards the discharge process you would discover that all the doctors from all specialities apparently visited your patient and all of those visits have been charged on your bill.
PS: The patient who might have suffered a heart attack would be visited by an orthopedic surgeon.
Furthermore, do not trust the marketing team at all if you come across them prior to admitting your patient...
The Tender Palm Hospital is a multi-speciality healthcare facility situated in the heart of the city.
The hospital has been in operation in the city since 2018. It was previously renowned for its gynaecology and obstetrics services, the hospital is now providing medical treatments for a variety of health issues.
The Tender Palm Hospital has introduced the most sophisticated technology, machines, and a team of the best physicians, experts, and paramedics to their patients.
The hospital focuses on cardiac science, neurology, orthopaedics, dental care, urology and kidney care, obstetrics and gynaecology, cancer, critical care and emergency.
It is an excellent hospital that provides a soothing environment for patients and their attendants.
The Hospital has a friendly management staff, well-trained paramedics, and an efficient team of doctors that guarantee that patients receive world-class care in a stress-free atmosphere with the highest compassion and care.
The hospital includes one of the best intensive care units, a pathology lab, and radiology services. To fulfil the requirements of the patients, the hospital has an OPD, an emergency ward, and private wards.
The Tender Palm Hospital is the first hospital in Uttar Pradesh to perform successful robotic surgery.
The hospital is sub-standard with unprofessional stuff. I have been there 3 times now and it got progressively worse. Obviously would avoid it now. Sharing my experience as it might be of use to others.
I always take an advance appointment to save time. On all occasions I was given an appointment over the phone and on all the 3 occasions has to wait more than 2 hours. The worst was the third time when I had to go in for a medical procedure requiring me to be empty stomach. After waiting for 2.5 hours, I was annoyed as the staff was constantly telling me to wait for 10 more minutes. At 12:30 I finally met the PRO who very rudely told me that we don't value your time and you would have to wait for however long it takes. I turned my camera on and asked him to say the same thing over the video. I was hoping he would realize his mistake and take his words back. He happily repeated the same thing over the video.
I asked for a refund, and they were happy to oblige. When I was walking out something happened to the guy and he along with the security guards manhandled me and took my phone away from me and deleted the recording. This was the bizarre part as he was shameless to admit the thing over the recoding earlier and now was so terrified of it that he manhandled me. I was a patient in the hospital and was there for an urgent medical procedure. I wasn't in a position to fight back as I was in pain and decided to leave the hospital.
Please avoid it as it is a typical UP hospital where the staff is arrogant and won't refrain from physical violence.
This is the worst hospital I have ever visited. Multiple doctors come to visit the patient with different treatment plans. They just charge us unnecessarily and the food is pathetic. We do not even have the option to remove the food charges even if we are having home food. The management is very poor and most of the staff members are very unprofessional. I will not recommend any patient to visit this hospital. I was getting treatment under the gastroenterology department and I am highly disappointed.
My Father treated by Dr. S.K Gupta He is an amazing doctor with
High qualification
Polite nature
Supportive through whole journey
Provided proper treatment. Highly recommended if you need any treatment in his field.
My father is admitted here, doctors r good nd facilities r good.. thanks but other things like washroom are stinking like public toilets dustbin are not replaced for 3 days... cleaning is not there...
Tender Palm Hospital is a very good hospital, here the patient is taken care of properly and good treatment is done at a reasonable rate, 24 hours emergency service is available here.
I loved the vibe of this club. There's a huge parking space. And the entrance was so beautiful, covered with the whole nature. The service was good and the food was better. I had chicken and smoothy which was good but i wont say it was amazing. And i
neat and clean rooms with good vibes. House keeping staff are very supporting and also front desk office has performed good strategy in allotment of rooms in optimize way.
over all experience is excellent with all the staff, especial F&B section has