Tata Motors Cars Showroom - Marina Motors, Kalpetta - Car dealer in Kalpetta - Wayanad, India

Every time I go to the Tata service station, be it for service or for renewing insurance I get very very annoyed. One of the worst people I would rate, as they do not have the basic courtesy to even seat a customer. Inspite of all the chairs lying around, they would happily make a customer stand during the entire process. I urge the management to throw away all the chairs and make them stand too. Tata owns India's best hospitality brand and it is an utter shame if u can't transcend the spirit to the rest of your operations. Customer will be happy only on the day, they buy their cars. There after they are gonna curse that decision of theirs for the rest of their lives.

I had a fantastic experience at this service center when I visited on 30th October at 6pm. My car was making some unusual noise during high RPMs, so I decided to get it checked. The service advisor, Abhijith, was quick to assist me. He promptly understood my concern and arranged for a test drive, during which the issue was confirmed. What impressed me the most was that I am from Karnataka and not well-versed in Malayalam, yet the staff was incredibly patient and able to comprehend my problem. Within just half an hour, they pinpointed the root cause of the issue and fixed it. Their efficient service, even at closing time, made our trip enjoyable. I wholeheartedly appreciate their professionalism and customer-focused approach.

Recently we moved to wayanad and contacted Marina motors for an insurance claim. We have had oriental insurance from the beginning and we had no issues claming the same with other tata service centers. Here they said we have to go to oriental insurance office by ourselves and do all the paper works to claim the insurance. We are paying the money fully and we have to do all the work too. So if you don't have tata insurance don't go to this service centre. We contacted Kozhikode branch and without any hesitation they said they'll take the claim.

Excellent service. . Nice location. very helpful and co-operative staff. Well trained sales and service staff

The worst ever experience after owning the flagship model tata harrier... The worst service and the service people...train them atlest to sercice a vehicle more over train them to handle customers,never ever gonna suggest this showroom to any one

Excellent Service..... Improved Lot.... Keep it up

Good car service, friendly staffs. I had seen many negative reviews for this service centre but as per my experience, I think it's actually because there is only one service centre in kalpetta and they have to deal with many customers at a time.

Fantastic Place. Great customer service. Quick responses. Friendly staff. Always had great experience. Exceeds expectations!