Tata Motors Cars Service Centre - Balram Motors, Brahmani Tarang - Car Service Station in Rourkela - Sundargarh, India

Highly unskilled staff, kept my car for more than a week to see for battery problem, gave a me spare battery for my urgent travel. Now everyday i had to spend money to jump start the battery, the worst nightmare of a tata car owner, this fraud service centre has no engineers, not a single technician seemed professional here. Worst experience ever.

Balram motors service center is the worst service center in the town. 1. Staffs behaviour are so bad, they do not know how to talk to the customer. 2. Staffs their think they have the rights to misbehave with the customer. 3. If any parts of your vehicle is to be replaced then this is the worst service center to rely upon. They won't place your require order, they will say that it is the customer responsibility to inquire about the product.I mean why you guys have seated in those seats if you cannot track your pending work, if you do not know that calling customer and informing about the product availability is your job not the customers. 4. By chance you have call the Tata customer care then the service center staffs will start fight you for complaining about them and threaten you for that. 5. And for the bonus they will say that if you wish visit the service center or else not. To the owner of Balram motors and to the Tata motors..why do you have such staffs who have behavioural issues, who do not know how to talk, how to deal with customer. Why do you have such staffs who denies their duties or job responsibilities of calling and informing about the product. They aren't even listening what we have to say. Lack of professionalism,lack of manners.

Had a great experience while purchasing my Safari. Really courteous, professional and well mannered staff.

Good Service. But the waiting period is too much . It would be better if it managed properly .

Best service, kind behaviour of staffs

Just after driving around 2000 to 3000km after clutch plate replacement on 03July2021 of my Tata Nano at Balram motors service center(vedvyas mandir road). Now i have oberserved gear oil leakage from the gear oil drain nut area. Car was towed to showroom, and everything is done in my absence. 1.Also came to know that due to mechanic person, nut got damaged and now it is free and oil getting leak from the same nut area. 2. Gear oil was also not replaced. I can clearly see nut thread particles in the oil. 3. Also found that the nut waser was not replaced to new one. 4. Mechanic behavior was not good. 5. Wiper was replaced and new wiper with manufacturing defect. everything is also informed to the person who was taking care of all this thing at service center. 6. In the name of sanitization they charged but nothing done infront of me. 7. Some of the details attached for reference. 8. 1.5 % extra charges on card payments. Is it justifying? overall "0" ratting for the service.

I am its old customer since2010. I exprienced best service provided by lt.

The behavior of staffs in phone calls are impressive. Answering every question regarding cars.