Tangerine - Continental restaurant in Ghaziabad - Ghaziabad, India

Hospitality and reception are great, the hotel appears to be a bit old. The staff are professional, but the food and the breakfast compared to other similar Indian hotels are almost good. In the Tangerine, SAKSHI helps us a lot and accommodates all our requests. She is wonderful and polite. Also DEEPAK and RAHUL are very helpful.

I have enjoyed my stay in Tangerine the service was spectacular Shweta was very sweet and making sure we enjoyed our meal I will remember her for that Neeraj was absolutely helpful in guiding me and my buddy to the food we enjoy. My favorite meal of the day was the gulab jamun. Though the chapatis were always fresh. Thank you for a memorable stay

REACH - Firstly, one of the most strange thing about this place is that if incase you are at the Mahagun Mall and decide to dine here, then you will have to exit the mall and go all the way out in the heat just to walk towards the entrance of this place. And upon returning from here if it gets past 10:30 PM, and you happen to have parked your vehicle in the mall basement, then you will not be allowed entry back in to the mall. You will be asked to walk to your car from the road. This is absurd, they should have an entry and exit from the mall itself. Or do they don't intend to cater to the mall public? 0 Star AMBIENCE - The restaurant was well decorated due to an on going Baisakhi celebration. Otherwise the interiors are pretty normal. Nothing fancy or fine dining kind. Most of the gentry are the guests who are staying at the main hotel Sarovar Portico. 1 star SERVICE - The worst service I have seen in my honest opinion. The waiters were speaking rudely and upon asking for refilling of water, which itself should have been done, the waiters were like "Haan, laa raha hu na!" Often there were moments when there was absolutely no one there to even tend to any requests. 0 Star FOOD - They have a buffet only. Eat their "Biryani" or "Pulao" at your own risk. It was smelling stale. The rice were stuck in lumps and seemed like cold rice has been served in the buffet. The "Chicken Tikka" and The "Paneer Tikka" were very tasty. The "Masala Fish" was very nice and must try their "Sweet Lassi". But their desserts were awful. The "Chocolate Ice Cream" tasted like mud. Still 1 star for the good stuff. COST - For a place serving at such a low quality, the price was quite high. 0 Star.

It took us 15 mins to get the menu from their chat bot as they don't give hardcopy of menu and chat server was very slow to respond. And Noone bothered to take our order for a long time. finally ordered food which was descent (Not great to make me visit again). it was quite hot as ac is connected to mall and they don't have any control on temperature. Even in the lift AC was non functional. However I would expect good service and ambience if I am paying this much for food.

First off, great food, great aroma, mouthfeel, of course taste. The pineapple panna cotta was the star of desserts. Overall cleanliness was on spot. The hospitality was great, all waiters and managers were all kind and proffesional. Overall, Tangerine had the quality you would expect from a 4-5 star restraunt.

It was the worst experience visiting there. First we went to terrace grill and asked for some fan or cooler( as i was carrying my 8 month old baby ) they clearly said no we don't have anything thn after an hour when we re-visited , there were 2 coolers. I did not understand why they said no at first place. When they said there is no cooler or Fan, we went to 2nd floor (tangerine) , AC was not working dere, food quality was pathetic ( i even found a hair in the cake on buffet). These big restaurant cum hotel charges a great amount of money and provide poor services. Not recommended .

Time wastage, money wastage and no taste at all... We had ordered soup, zaffrani paneer Tikka and Mojito... Got complementary papad basket in which the white ones were soggy... So just left the papad basket as it is... The Hot and Sour soup was just OK types... The paneer Tikka was not hot... The service was pathetically slow... We had to wait for 25 minutes just for the Bill with the empty plates still in front of us and no one was even bothered to atleast clear the table... Since the food was not at all great we left after the starters for signature global mall and had our main course there...

Had a Buffet Dinner with Family. Excellent Food and Hospitality especially Rahul who was very prompt in service. Must visit.