SWAROVSKI - Crystal Jewellery & Accessories - Jewelry store in Mumbai - Mumbai Suburban, India

Did not go inside the shop , so cannot write about the products. The new green decor overwhelms you, to be honest the colour is overdone. Some factor is missing , the display cabinets standout, which are dazzling and shiny, wherein the products are lost.

I called the showroom in Oberoi Mall at 3.35 pm and no one even bothered to answer the phone. This is the first class Swarovski service. I would urge the management to pull up the staff as this might have just cost the store 20K in sales.

I'm visiting swaroski since 3 years and Mrm Mohsin just made my experience the besttttt this time. He's so patient and kind. As I'm a choosy buyer he took so much time and efforts for me. Found a fabulous piece this time too :) thnks alot.

I had a question about the product, and their team responded promptly and professionally. Outstanding team very helpful Overall, my experience with Swarovski was outstanding, and I can't wait for my next purchase."

Think twice before visiting this store. This store sales person Mr. Mohshin is a big fraud. He is ruining the image of Swarovski stores. I have been associated with Swarovski since 2014. On my first purchase from this store on 29 July 2023, where i bought a bracelet worth Rs 21000/- Mr. Mohdhin committed to offer a 20% discount on my next purchase in my birthday month. Today I visited the store as my birthday is on 28th of this month with a hope that he will provide us a discount on a watch which we were supposed to purchase from his store. When i visited the store to my utter surprise the watch price was escalated at 30000 but the same was put to display for 26000 the day i got my bracelet just 20 days back. Still we were ready to buy at today's price but we asked for the discount the store had commited. But Mr. Mohsin said that they did not register my name in their records so they cant provide me discount. Morever he said that even though I am eligible for 20% discount, they cannot offer me the discount because last time they forgot to get my mail id registered. This is a real shame on his act of being so negligent and unprofessional towards his work and commitments for his clients. He is ruining the image and reputation of Swarovski. People please be aware of these fraudulent store personnel.

Very well organised shop! Well I had to buy a finger ring, at very first I made call to them, the tele caller guy was indeed much helpful, assisted smoothly over call and also shared the products picture via whatsApp, so I really not need to come to the shop, chose over the image and finally purchased this ring.

I recently shopped at Swarovski and the experience was great. The sales team was extremely helpful,and it made my experience wonderful

The store ambience is very beautiful manager was really helpful