Very disappointed by the quality and quantity of the food despite prior reservation for lunch buffet with 20 members team. De-royal is royally looting its customers by simply enacting as though they are refilling the food trays to test the patience of customers. Most of the items are never filled in. Unprofessional staff and management that reflects at every inch.
We went here for team lunch. Everything seems fine, except that while paying the bill, the lady literally forced us to pay Rs 300 as a tip. This didn't look like a good gesture. Rs 300 is not the issue, the thing is tips should never be forced on customers.
We went to the restaurant day before yesterday. They initially said Swiggy dine out offer is applicable for food, but while making the payment, they didn't agree for payment through dine out. Food taste is average.
this is an amazing hotel to stay , we stayed there for 4 days , checkin was smooth , the staff is too cooperative and the service is very good. rooms were clean and lavishly big. room service is good and prompt . it was an amazing experience here. totally worth it for the price. i will recommend this hotel over all nearby hotels , its budget friendly good hotel.
It's located in a good location and very near to Sarath City Capital Mall.
Checkin process was smooth and staff were very good and friendly.
But rooms are like old and for that price it was like very less facilities in my view.
Washroom also like ok and hot water also not came and overall I felt disappointed and won't recommend
This hotel is located in a very nice place. The behaviour of the staff is good as well. I believe the place was very nice a few years back. But currently it is getting deteriorated because of less maintenance.
Such a worst food ever had in Swagath group. Ordered tomato soup simply it is a gravy and filled with water. Hyderabad is famous for biryani, but this hotel serves you below average biriani. Starters were below average. Curd rice and chicken lollypop were bitter in taste. Totally it is a worst option for your money and time.
There is no early check in and check out Policy. I have reached one hour before but even though charged 500 rupees. And when I am opening TV there and found recharge not done. Then room service came and done.
When you charge for early check in and policy you have everything should be in line. Delay In clearing the services. The plates I placed outside which not cleared for 4hours in the morning.
Good restaurant and food, On time service attendance for queries. Staffs are so polite and friendly.
Swagath-De-Royal Located in Hyderabad of Hyderabad. The complete address is F968+2CM Swagath-De-Royal, Kothaguda Cross Road Cyberabad, Gachibowli - Miyapur Rd, Hyderabad, Telangana 500081.
Excellent in all aspects of hospitality, ambience, stay away from home in cool and calm environment. Property provide excellent instantaneous support for food and customer requirements. Great place to stay away from home. Value for money.
I really recommend stay in KP Suites since the room and room services were excellent, special mention of Bikram sir the caretaker of the property. Bikram sir was always helpful, nice behavior and provided great services. Enjoyed my stay thanks to Bik
I recently had the pleasure of staying at this hotel, and the experience was truly exceptional. The staff's warmth and attentiveness created a welcoming atmosphere throughout my stay. From the moment I checked in, their helpfulness was evident. The r
Brilliant place to say the least.. grand ambience, amazing people and mouth watering food.. really unique attractions in the palace, highlight being the world's largest dining table.. the staff are so loving and caring, always looking to help and mak
Hotel is very clean and hygienic, It's a very nice hotel with clean rooms , staffs are well behaved and I will definitely recommend this hotel for a family stay. "The front office person POSHETTI are very courteous, helpful and responsive. The staf
Beautiful view of the lake. These rooms are so comfy. Hygiene is very good. The staff is the best and very nice and offers great services. I'm obsessed with the lake view. It is so close to the airport. Amazing services at the best price.
It is really a good place to stay. The cleaning staff so helpful whenever needed especially Jugendra Singh from house keeping made sure the room was clean and tidy whenever needed. Happy with the service.
serving customers to Since 1921.we do
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