Susruta Eye Hospital - Eye care center in Kochi, Kakkanad - Ernakulam, India

Worst ever experience. Despite having a pre booked appointment they made me wait for 2 hours just to do an eye checkup, no respect your time and the funny part is the power card goes to their own optical and if you will have to fight with the sales man for the prescription if you are not buying glasses from them.

On the 22nd of July, 2023 I visited Susruta Eye Hospital in Kakkanad, Ernakulam and consulted Dr A K Nambiar. After 2 years of cataract surgery in Palakkad in both of my eyes, I started experiencing lack of clarity in my vision particularly while driving. Dr A K Nambiar after examining my eyes advised laser procedures which he performed the same day. I regained my full vision and could drive with confidence now. The Eye hospital is compactly designed equipped with modern equipments and supported by customer friendly staff. My good wishes to his endeavour.

They have moved to a new building with ample space. Good staff and services. Doctor was very helpful, he took time to listen to us and explained the test results clearly. Not enough car parking space but can park at road side.

IF THERE IS ZERO RATING ITS WOULD BE PERFECT.WORST HOSPITAL.WORST DOCTOR. ONLY GOT WASTED TIME .THE DOCTOR SHOWS HIS ORIGINAL UNPROFESSIONALISM

worst service .worst doctor.even govt esi are better than this clinic

Top quality services. Excellent staff. Neat and clean atmosphere

I went there for a regular eye testing. The technician was incompetent and measured the power wrongly, but the doctor didn't cross check it. Instead, he canvassed for laser correction and more expensive treatment. Finally the new specs were useless and I lost Rs. 6000. This is my second bad experience with this hospital.

My experience with doctors was alright. But service from the opticals and the front end staff was dismal. Took 10 days for my specs to be ready and i had to follow up with them over 7 times in a single day to get a response from them. Customer service is not great. In 18 years of wearing specs i havent had this kind of an experience. I would suggest you go to a more reputed opticals to get better service. Prescription was sent directly to opticals, so before consultation please enquire if its mandatory to buy/get serviced from their opticals itself.