Suraksha Diagnostics - Sector 1 - Medical diagnostic imaging center in Kolkata - 24 Paraganas North, India

One of the worst experiences I have faced today while collecting reports. One receptionist asked me to open google from my phone then she took the phone and gave 5 stars with comments " Very Good ". After noticing the event i took the reports and walked back to my home. But my question is what kind of services is this?? Is this not a privacy issue? Typical experience, I am done with Surakha.

One of the best Diagnostic Center in the city. Experienced a beautiful and prompt service there. One of best CT scan is done here. Center Manager is very efficient and polite person... even entire team so active and they give their best efforts to serve every single patient...Most recommended.

Worst experience. Three illiterate girls sit in the front desk of the laboratory at a time who are supposed to help patients in need. Instead they harass customers due to their own lack of knowledge about their work. Be careful before visiting. After paying parking fee, waiting in the queue for long when a person reach the counter, they will raise silly objections about the mediclaim plan and deter the patient.

My wife went for whole abdomen USG yesterday 22 September. Dr Supratik Hazra misbehaved and done his job very casually in 5 min. He provided report with grade1 fatty lever and we know this is not at all possible and he intentionally given misleading report. Today we visited another Suraksha center and Lever report is absolutely normal as expected. A very senior doctor from Suraksha only provided the normal lever report. We visit Suraksha to spend our hard earned money to get a false and misleading report. Sector 1 Suraksha diagnostics should refund the USG amount with immediate effect.

I am visited several times got Very professional approch from all Staffs. But One of them in front Desk Ms Sumita Is very much expert & high knowledgeable in her duties & always getting warm reception with smile. Thanks team Surakhha. Regards to all Staffs at DD 18.

Extremely disorganized. I waited with my sick mother in OPD for more than 1.5 hours and they let others enter who came after us. They were not even patients. They came with reports to get it checked. The receptionist was curt, was not apologetic at all. She legit let 2 people go before us just because They went and said her something which supposedly gave her the authority to allow them first. My mother who was already sick fell more sick cause she had to wait for so long. And there are critical patients who can't wait for so long. They really need to learn how to prioritize whoever comes in OPD. Highly disappointeddisappointed If it wouldn't have been for the doctor woul.d've never opted for a place like this.

Worst customer care... My wife had solitary fibrous tumor on right middle lobar and undergone a surgery on May 22 at Rajib Gandhi Cancer Institute.On discharge they suggested LDCT Chest periodically after each 4 months for 2 yrs . On Sept 22 I booked an appointment at your DD 18 center and they did NCCT Thorax.After getting report I asked them that are both LDCT chest and NCCT scan same they said yes. On Feb 23 I did the same test and got the report. On 24 the August I again asked for an appointment and the person on the other side after hearing from me suggested to WhatsApp the report.I did the same then the person in WhatsApp send me a form and asked me to fill up that and then told me that they will contact me. But 4 days gone past no communication from your end. Today I again WhatsApp the case again but no reply till now. What's the problem? A customer is waiting for appointment but no answer from other side. Partha Ganguly

Atmosphere is very good.. accordingly all executive are professional.I am getting a proper service of this place..I want to share must be the two executive names..miss deboleena and miss dipanwita so nice of them behaviors and helpful guys also.