Suraksha Diagnostics - Salt Lake JC 21 - Medical diagnostic imaging center in Kolkata - Presidency, India

Test conducted quickly. Clean interior and good enough space inside. Deduction of two Stars because of the reception area mishap. The lady had no idea about insurance partnership with medibuddy hence she demanded cash although it was prepaid untill one senior lady came forward to correct her. Knowledge gap needs to be filled when you are sitting at front desk talking to people who needs Medical attention. I will check in few months again and edit my review if it goes all well. 01/12/2023 As promised, will come back after visiting again. Now I changed it to 2* from 3*. The attitude of the staffs in front desk is demeaning and negative. Very casual approach and rude behaviour both on call and in person. This isn't improving at all. Don't wish to visit again... Already messed up in few aspects, trying to clarify.

Very bad behavior from the receptionist. The behaviors of those who take blood are also very bad. Infact reports are also doubtful. Copied after seeing the previous report. I am very dissapointed.

Worst experience. I booked a blood test on Saturday afternoon which needs to be done on Sunday morning so that I can visit dr on Monday. From Suraksha one person tell me over phone that a person will call me at 9pm to confirm the time and took all the details of location and patient. At 9pm home collection representative Mahendra called me and told me that he will be unable to come the next day and any other member is also not available. This is not acceptable at all from a diagnostic centre, they doesn't value our time or preference.

The management was very poor and I had a horrible experience with the doctor who was supposed to perform an ultrasound (USG). I had booked a package for the procedure and was given an appointment at 8am on a Monday morning by the receptionist. However, upon reaching the clinic, I was informed that the doctor had changed her timing and would arrive at 9.30am. I had to wait until 10.30am for the doctor to finally show up. To make matters worse, the doctor was impolite and insisted on seeing my previous medical reports before carrying out the USG. This was surprising to me, as I come from a family of doctors and have never encountered such behavior before. After the doctor's rude behavior, I decided to walk out and now have three pending tests with no follow-up appointments scheduled. It seems that the clinic does not care about its patients and is only interested in making money. I am extremely dissatisfied with the experience and wonder how doctors can get away with such arrogant behavior!!!

Earlier service was excellent...now the behaviour of staff(the one at the counter) is rude

Worst front desk office people. No proper communication from them. They just exploit.

Never book Albert Dawn.. He is so unprofessional don't know why he got doctors degree.. Yesterday (11th February 2023) i had a appointment at 6pm but he was not in the diagnostics centre.. Reception staff was call him from 6.30pm that time he told he will come by 7.30 . So we agreed as am suffering with fever and waiting for doctor came but time gone he did no came finally at 8pm when reception staff called him he told don't be hurry ask the patient to book appointment for some others day.. A worst doctor I have ever seen, he don't have any social responsibility. I suggest you Mr Albert Dawn get retirement for your service if you are not capable to provide. Also do a fraud business as you are a big liar. Fees is 800 but you are not capable for 50rs..

Came here for Dr Arnab Ghosh Hazra . His father is a child specialist and everyone treat's him like a God(saviour).. just for that I came here to meet and do checkups for myself.. will share his reviews soon..