Suraksha Diagnostics - Ariadaha - Diagnostic center in Baranagar - 24 Paraganas North, India

Very bad experience today (25th Oct 2023). You need to pay in full for tests to be done on 26th Oct, if you need to collect a container (for urine test)??? It was not there even a month back. Being a regular customer, you do not have any facilities to the extent for even a container??? Then why do they talk about customer experience???

This is situated in a very prominent place. This is open since 6 am. You can book an appointment before the day you go. But you can book it on the day itself. You may need a prescription but if you don't have or if you forget to take that you may need to give a declaration on that. Doctors are available in polyclinic. The hospitality they provide is really remarkable. You can get your job done in a single counter help desk. Ample space, good sitting arrangement, totally air conditioned. Thy even provide service to your doorstep if you have inabilities. This place has nice washroom. You can get the reports within 8 pm on the same day. The only problem here is there's no parking space. Otherwise this is an authentic diagnostic centre, most of the doctors recommend this one..

Worst facility I have visited. Went for covid jab. I had an appointment at 12.30pm, but got the vaccine at 4pm!!!!! Incompetent staff!! Beware!!

Incredibly mismanaged and especially in reference to managing footfall and following COVID appropriate behaviour.

Worst facility . No management . Waited for 2 hours for Covid vaccinations on 29.08.21 with prior appointment than left. The lady who was in charge on that day was very unprofessional and don't have any control over the situation. Intentionally make customer wait for hours during this Covid pendamic is a unacceptable offence.

This is the worst ever diagnostic centre in and around kolkata. They can put you in huge problem. Never pickup your phone, nor they will call you back. Terrible service. If you are doing three or four tests, youay have to visit there 8 or 9 times to get the report. Just avoid this center. You will be punished hard by these puny creatures. Worst...it can't be worst than this.

Worst nursing staff and behaviour with patients is as if they are guinea pigs. The nurses may be expert and handling tests daily but for the patient it may be his very first time. Please be trained to communicate responsibly because your behavior may cure and relax the patient to a great extent.

These people will give you phone numbers to call but will never anser it. If you have got three tests done, they will make you visit the center thrice for all the three reports. They don't have that courtesy to call you when all the reports are done. Most importantly the phone numbers that you will see at there center is just for show. Even if you call 100 times in both the mobile and the landline number, nobody cares to receive the call.