Super OYO Townhouse 381 Dilshad Garden Near Dilshad Garden Metro Station - Hotel in Delhi - Shahdara, India

I would like to express my disappointment with the recent experience I had at your hotel. During my stay, I observed that rooms were being allocated based on the payment of extra amounts rather than on the order of Oyo online bookings. I understand that some guests may choose to pay extra for certain privileges, but it's crucial that all guests, including those who booked through Oyo, are treated fairly and with respect. Rude behavior and making Oyo customers wait for one to two hours before assigning a room is unacceptable. the state of the room I was provided was far from acceptable. It was not just unclean; it was downright dirty. The sheets were stained, the bathroom had not been properly cleaned, and there were visible signs of neglect. my overall horrible experience.

This hotel is located in decent place, where we can expect a family stay. However, the hotel is solely running for "Couples Services"; rooms available hourly basis; lift smells full of alcohol; Dirty corridors/bathrooms/bedsheet/pillow covers. No body willing to help, if the bathroom water goes out. "BIG NO" for family stay and even for single individual this very cheap services. I think, its taking effect of its nearby locality, and its became one of the third class place to stay.

Worst experience poor service. I booked with oyo app and they reject the booking and taking extra money for offline booking I pay 1500 for a room booking and their is no TV and ac is also not working and toilet tab was broken.And they will not given a water bottle to us. They treat very bad and rudely behaviour for online booking they told us do not book online booking cause it will not showing in their system. For future they told us to pay offline booking with extra charges with no facility Please take action about this problem

Worse hotel ever. Rooms were so dirty. Never ever recommend to anyone.

Worst experiance, Exterior outlook is very good neat and clean, inside totally worst experiance, rooms smell, all walls spitted with gutkha, room bed sheet not changed, overall worst experiance

They are looting customers, fraud hotel. They have there page on booking website but they don't accept the confirmation demands more money . Pls avoid this hotel

DON'T GO THERE. Unhygenic beds and washrooom.. Service is poor.. They don't even provide towel, shampoo and body lotion.. We have called them twice but no one showe up.. Secondly, they charge much higher rate than what is shown in OYO app.. Price is the app were 900 aprox but they charged 1500 and they have cancel our booking by taking our phone..

It was worst experience i have ever had in my life.... so I suggest you all.. not to visit there!!