Super OYO Capital O Collection O Hotel Mk Grand - Hotel in Patna - Patna, India

Main area is def a plus.But it is not a quiet room as u can hear vehicle sounds until u fall asleep. Staffs could be friendlier.

I found the room quite costly. No breakfast, dinner provided. No parking area for four wheelers. You have to park in front ... on the highway. Only drinking water is free.

Hotel was good for money in last visit, 4 months ago. But now they are cheating, saying the booking on app below RS 1000 is not acceptable, cancel the booking and get from us or pay the difference of 1000 + 12% GST Extra. or you can contact to oyo customer care, when contacted they keep me on hold for few minutes, then I got information from customer care that they are saying rooms not available, while only a few rooms was booked for that day in the register clearly showing. Then I have to pay the extra charges and got the room. when I checked out when checked the register again a lot of new bookings was done that day means too many room was vacant. They don't follow the rules. Ac is not enough to cool in the both two rooms I have stayed in that hotel, might be too old + bathroom cleanness was not too good. If you will ask for any desired room they will say only this room is available others all are dirty, while just they allowt they rooms ti other customers after my booking.

I stayed with my parents for one day in Oct. the rooms are very spacious, very clean and new. We asked for an extra bed and it was promptly provided. The staff is very courteous and polite. Special mention of Surinder Singh who arranged a car for us for sight seeing. Breakfast is not included in the room tariff, the breakfast options are limited to the daily special. But no complaints about that since it's not a very large property!

The location was amazing. Was on main road and very near to Rajendra nagar station. Also, with the gated building, we felt absolutely safe. Neat and clean. Staffs were supportive. Got the room in around 1300 but saved on private autos, as it was on main road, with lot of shared autos options.

First they asked to pay extra tax after doing online payment. Never heard this, as whatever we have paid include tax. Then they locked the main door at 10 pm and no one was there on reception. It took us 15 minutes to find them. We almost missed the train because of that. The bathroom and room were not clean. I had to ask them separately to clean the place

Even approximately all rooms were vaccant, they didn't provide the rooms to anyone. We reached at 11.10 pm but they said they will charge Rs 450 extra for early access for a room of Rs 799 that is to be allocated at 12.00 pm. We waited and seen many people came untill 12.00 pm they said the same to everyone and only allocate the room after 12.00 with id copy and register entry which takes around 10 minutes. This can be ok if the room was not vaccant but we noticed from 11pm to 12pm no one checked-out. This is new idea for them to charge more and loot people. Also They keep the people wait so they can't book another hotel since time of the next day booking starts and other hotels have the idea of how rooms exactly left for that day so they will charge more for that day and customer have to come back. + They charge 12% GST on Rooms under Rs 1000. Which was not described earlier. No food is available at hotel. Bedsheet were not too clean but average.

The room is very small, not like the photo given in Oyo app. Bed sheet and pillow cover is not properly cleaned. Towel is not properly cleaned. No channels in TV. Charged extra 12% GST extra than the booking amount. I have not seen any Oyo is taking this 12% extra. In the night I have seen worm in the room. Mosquito is also there. electricity will not be there in the night so no ac. Very bad experience. I will not recommend this hotel if u have to stay over night.