Sunrise Hospital Kochi - Private hospital in Kakkanad - Ernakulam, India

Highly Disappointed with Sunrise Hospital's Unprofessionalism My recent encounter with Sunrise Hospital during a bilateral DJ stent placement procedure was nothing short of a complete disappointment. Their unprofessional behavior and lack of accountability left me highly dissatisfied. From the moment I entered, it was evident that the hospital's commitment to patient care was severely lacking. The room I was assigned was in a deplorable state, showing signs of neglect and inadequate maintenance. It was disheartening to witness such unhygienic and uncomfortable conditions in a healthcare facility. Adding insult to injury, the billing and pricing practices at Sunrise Hospital were shockingly opaque. Despite being a beneficiary of the government insurance program, Medisep, I was slapped with an exorbitant bill of Rs73,000. The same would cost even with the investigation charges a maximum of 55k at any other hospital. We didn't knew all this at the time. The surgery fee alone was 25k which is much higher than Renai (12k) or Amrita (8k). Please check these rates for yourself. They even have a separate OT rent which doesn't include consumables like oxygen used inside it. This kind of billing is not found in any other hospital. At least if the facilities were half better like any other, this pricing would have been barely justified, but its not. The non AC room we got had mold and windows leaking rain water inside and look at the bed was old and broken, even the nurses could not properly make it fold and unfold. Please compare this 3300 Rs per day room with any other hospital. The poor nurses were the only good thing there, but what can they do?. The doctor was very busy (theatre was like crowded and noisy and hectic according to the patient during the procedure). There was hardly any time for him to explain anything to the patient or bystanders. Finally we had to pay the total hospital bill (please note that any hospital which has medisep will have a separate medisep bill which is the only bill patient has to pay) but didn't gave us any bill, but upon asking they provided a provisional bill in which we found at least more than 3 billing errors which they acknowledged and later reduced from the total amount (some 100's only). I cannot stress more of the total unprofessionalism we experienced there. The lack of transparency and blatant disregard for patients financial and basic well-being was shocking .It is deeply concerning to witness such unprofessionalism within a healthcare institution, where patients' health and well-being should be paramount. Sunrise Hospital's negligence in maintaining basic standards of cleanliness and their unethical approach to billing have left me in disappointed..

The doctors and nursing staffs are very cordial and experts, we came for gynecological treatment with Dr. Hafeez, he is a sort of celebrity, his team meets are active, professional and expert. We stayed for 5 days in the hospital due to my OT and some other complications. We had a pleasant stay at the hospital. All the staff including the helping assistant to cleaner all helped us cordially as we came from another country. I will recommend this hospital to everyone. They are bringing happiness to the people face. May Allah bless them. There were some issues with the room and they do not provide any toiletries with the cabins. So one should bring the essential toiletries with them if they are advised for stay in hospital

The causality doctors at Sunrise Hospital are not very experienced--I think they only hold an MBBS degree--and they don't know how to treat patients appropriately. They will take too much money if a diagnosis is made without doing a proper examination. Due to a fever, I consulted trice Causality(For my Dad's Fever), but they are still unable to pinpoint the precise ailment. However, it wasn't until I went to the Cooperative Hospital that they correctly diagnosed the illness and prescribed medication. I'm giving the causality doctors a one-star rating and asking management to add a few more experienced doctors--those with an MD and everything--to the causality. I'm grateful.

"Sunrise Hospital in Kochi, Kerala deserves nothing less than a 5-star rating. From the moment I stepped through their doors, I was met with exceptional care and professionalism. The staff, from nurses to doctors, went above and beyond to ensure my comfort and well-being. The state-of-the-art facilities and cutting-edge medical technology reassured me that I was in capable hands. I left Sunrise Hospital with not only improved health but also a deep sense of gratitude for their outstanding service. I highly recommend this hospital to anyone in need of medical care."

The facility is impeccably clean and organized, with a comfortable environment. The highly skilled medical staff prioritizes patient well-being and offers clear explanations. State-of-the-art technology ensures accurate diagnoses and effective treatments. Patient comfort is a priority, with spacious, modern rooms.Highly recommended.

I recently had the opportunity to visit Sunrise for a medical procedure. I was very impressed with the care I received from the staff, the cleanliness of the facility, and the overall level of service. The staff was friendly and attentive, and they always took the time to answer my questions and make me feel comfortable. The facility was clean and well-maintained, and the equipment was state-of-the-art. I felt confident that I was receiving the best possible care. I would highly recommend Sunrise to anyone who is looking for a high-quality healthcare experience.

I'm sitting at sunrise hospital and writing this review. I am waiting for the doctor and lab results and is going to be a long wait.I don't mind the waiting period but there is no fan provided. It's unbelievable and torturousconsidering the warm humid climate of kochi. Staff is polite but the hospital doesn't have even basic facilities. NOT RECOMMENDED at all

I had an exceptional experience at Sunrise Hospital in Kochi, Kerala. The staff's professionalism, compassionate care, and state-of-the-art facilities truly set this hospital apart. From the moment I arrived, I was impressed by their dedication to patient well-being. The doctors were knowledgeable and attentive, ensuring I understood my treatment plan every step of the way. The nurses were incredibly caring, making me feel comfortable and valued throughout my stay. The hospital's commitment to hygiene and safety was evident in every corner. I can confidently give Sunrise Hospital a glowing 5-star review for their outstanding healthcare service.