SUGAMA TOURIST - Transportation service in Bengaluru - Bengaluru Urban, India

This post can be helpful for those who are going to Tirupati Darshan for the first time. I booked my ticket with "Sugama Tourists." almost two months back. I took a 2+1 Gold Class Sleeper AC bus. My trip started from Koramangala Sony World signal. A Sleeper class AC bus picked me up and dropped me at their main office at Race Course. The pickup bus was uncomfortable and suffocating as all the windows were closed, and there was no AC facility. After reaching the main office, I realized the bus was late due to operational reasons, and there was no nearby place to have a quick dinner. I use online food delivery for my dinner. Let's talk about Sugama Tourist's min office. It is a big spacious office with good seating and parking arrangements. Clean washroom and helpful stuff. The bus arrived at 11:45 PM, and my journey to Tirupati began. The Gold Class Sleeper bus was OK, and it reached Tirupati around 5 AM with two breaks. We (me and other fellow passenger) was provided a 45-minute break at the "Temple Valley" hotel. We were allocated a room (one room per booking) to freshen up. The tour guide was waiting for us, and he was a lovely person. He provided us with the Darshan ticket and the food coupon. The hotel room was clean and also had a hot water facility. From Temple Valley, we changed our bus and went to Tirumala. We had our breakfast and started our temple visit. It took us almost 5 hours to complete our Darshan. The guide took all the electronic devices before we began to the Darshan. After having Lunch almost at 4 PM, we started our journey back to the central city. We visited the Padmavathi temple. At nearly 7 PM, we started our journey back to Bangalore. I reached K R Puram at nearly 10:30 PM. Overall, the package was good. Some improvement can make this trip incredible. I hope it is helpful. I am adding a few pictures of my journey.

I recently took a package tour with Sugama Tourist to Tirumala, and unfortunately, the experience left much to be desired. The journey on the Volvo bus started at 9.45 PM on Day 1, and the cleanliness of the bus was not up to par. Moreover, we reached Tirupati by 3 AM with just half an hour to freshen up, as the housekeeping lady hurried us out to board the bus again. This lack of consideration for passengers was disappointing. The itinerary had us waiting for over an hour at Padmavati temple, which could have been better managed. Although the darshan of Lord Tirumala brought a lot of solace and all the tiredness vanished in that very moment. ||Om namo Narayanaya|| The breakfast at the APDTC hotel was average, and the staff's behavior made it seem as if they were doing us a favor. The weekend rush also extended the waiting time, making the journey even more tiresome. On the return journey, there was only a brief 10-minute break, and we couldn't even have a proper meal. The bus reached Bangalore at 10 PM on Day 2, leaving us exhausted after a long and strenuous trip. Overall, I was disappointed with the tour experience provided by Sugama Tourist. Improvements in the schedule, amenities, and staff behavior could make a significant difference in enhancing the travel experience for their customers.

The service is fairly good but there is no charging system in the super, there is a board but there is no connection in it

We booked this on the recommendation of one of our friends. We travelled all the way from jodhpur for tirupati tirumala devasthanam darshan. Right from booking on call till the end the experience was so good. The staff is so well mannered. We reached the bus point - the buses were so clean fresh and well arranged in fact one of my finest bus journeys till date. They took us smoothly overnight. In the morning they provided us the rooms (neat clean with all basic amenities) and then we proceeded to Padmavati Devi temple. The tour guide explained in multiple languages for ease. Then they took us for tirupati darshan. A well structured darshan journey was arranged with a good quality breakfast lunch and high tea. I really appreciate it. The prices are really affordable and a value for money package.

We travelled from Bangalore to Udupi in AC sleeper bus. We booked upper berth and God it was very scary. There was not enough railings at the side of the bed, and when the bus turned, I was about to fall multiple times. I had to literally stay awake the entire night to be safe. For the amount of money they are taking, the safety should be priority.

Very bad experience. Also coming Without ticket passengers here , especially. Bangalore to talikoti bus no PY055436 Bus is very worst stoff behavior is very worst, I hate sugam travells . Don't come anyone this travells .. chi

Pathetic service. They do not know basic things. Do not know how to plan a route. Do not have basic manners to talk to customers. 5 AM shown for Madiwala reached only at 8AM. They do not know how to plan. When called the manager he is talking about traffic which was not there!! Do not recommend this vehicle.

The most fraudulent service ever, they have tirupati package with cheap strategy. They have multi-axle bus only for Semi sleeper and Normal Sleeper Class which is so uncomfortable and dirty. No comfort at all.