Sudha Udyog Track&Trail - Bicycle Shop in Asansol - Paschim Bardhaman, India

I would never recoomend or even go to track and trail again for cycle SERVICE ,as because they only took lot of money, but failed to deliver the value for money . Reasons listed below. Gave my cycle for full service.I thought after full service,No issue will be there. But after service , I have to Go 7-8 times to track and trail and yet the issue is not resolved. They took 3700 rupees for service and some parts. Within a week, my rear tyre got jammed. At that time , i need to go for service again and at that time , he did wheel tuning and new axle got damaged in a week,replaced with another one. Worst part is after 1 month, rear wheel is again disbalanced and shaking..looks like the bearings inside are damaged. After service ,i need to replace whole drivetrain as well, which was not told during service. When chain was slipping after service, I went for 6th time and for replacing a crankset they asked Rs500, which I managed to get it done in rs 300. For 15 sec job, They took Rs 300. After complete detailed service, I beleive, No cycle will have issues atleast for 6-8 months or even for a year , if maintained properly. If i have to go 7-8 times, again after service,means service is done just for name sake. I would never ever go to track and trail again,its all money taking people, no value for money. Only what I like was owners are good and friendly , who like to take money, but not deliver value for money. We use our hard earned money for a cycle service , and if you cant give the value,all experience is worthless. Its better I got it done from local shop in just 0.5% of amount

Just a Great place to Buy a Gear Cycle like Mountain Bike, Racing Bike and other Fitness Tools and Zym things etc It is near Bay Leaf Restaurant and Bar, Park Cafe in front of the Sishu Park, Asansol . My nephew brought a Montra Cycle from here.... The quality of their products are really good and their services are also nice.. I appreciate it................... They give you also some free services of your bicycle ..... The Behaviour of the staffs are good and helpful..... I met a Old man last time he is just unbelievable. Just a Insane Bicycle Lover... This is a good place... Parking area is available here so you can come here with your car and bike..

Everything is good especially the staff behavior and the mechanics. Perfect Value of money, cycle full-health checkups and servicing at an affordable rate. My Rodeo A75 Works Flawless when these guy's repair it, its worth to drive 78-KM to this shop for Perfection and Satisfaction cycle maintenance. The Owner is much helpful in your need to help you out in any situation of your servicing problem's.

Don't ever buy any cycle from this showroom. They loot people. I had purchased 1 Hercules and 1 Montra Madrock from them. They cheated me on the price. Next comes to servicing. They are bigger cheats in this case also. During warranty period they will just keep the cycle for days giving lame excuses. After warranty period all the parts seems to get damaged at once. They will talk big and charge heavily for the spares. These spare they buy locally from Asansol market, at 1/4th. price and will always claim them to be genuine. The result is the cycle starts same problems after a few days and again they charge you. This cheating process continues until you feel tired and disgusted as to why you ever purchased a cycle from them. In my case I have purchased two so my trouble is double. I strongly warn the cycling clubs ans community to never purchase any cycle from this store. THEY ARE A BIG CHEAT!

Bought a Montra Backbeat month ago. Sales service and on the shop experience was good. Though the store didn't have enough options for bikes, it has comparatively better available choices. After sales service is poor. Service staff and front desk executive try to sideline any minor issues with the performance of the bike, but such issues severely affect the ride comfort. I came to the store thrice for mis-aligned brakes, but instead of resolving the issue, I was advised to return for service after 45 days. I had to get the issue resolved at a local mechanic, who did a wonderful job within 30 minutes. I returned for first free service after 45 days. I was promised that they will give me the bike the very next working day. However, neither did I get the bike nor any response from the store. When I enquired on the following day, I was told that due to number of bikes that had come for service, my bike can be delivered only after another 4 days. In all, 6 days for minor servicing of the bike? Car servicing takes less than 6 hours. When I followed up with the staff, they had the worst response. Highly unprofessional, and their language was unparliamentary. Instead of resolving the issues, they responded that they cannot service the bike due to work load, and if I am in such a hurry, I should do it myself. I immediately went to the store and picked up my bike within 2 hours. Surprisingly, they mentioned that they have completed the servicing in that duration. When I enquired, as to how many bikes had come for servicing,their response was "3" (in two days)? How slow one needs to be, to service three bikes in two days? So they could not service my bike in two days because two more bikes were also in for service? This is the worst experience I've ever had at a Track & Trail outlet. Never going there again, though I have another free service pending with them. I will choose a local mechanic over them. This is my last bike purchase from T&T ever. Worst after sales service and response from the staff at the store.

Very good and pleasent behaviour. Right information given. I like it

Everything is good about the store, their range,accessories and a co-operative owner who is very much knowledgeable. The only downside i felt was while getting the bi-cycle serviced, the charges for basic service are already very high(costs more than regular service of a motor bike) and even after that when the problem was not resolved the manager instead of looking into the problem brushed it off aside giving unnecessary explanation. So every experience was wonderful except the service.

Variety cycle brand available.you get various models, colour of cycles.parts also available.good shop for by cycle.