Subway - Fast food restaurant in Dombivli - Thane, India

I am writing to provide some feedback regarding my recent experience at your outlet in Dombivli East. I believe it is essential to share my concerns so that you can continue to improve your services. Firstly, I would like to address the issue of customer service. Unfortunately, the level of customer service I received during my visit was not up to the mark. The staff seemed disinterested and lacked enthusiasm in assisting customers. It would be great if you could focus on training your employees to provide a more welcoming and attentive service. Another problem I encountered was related to payment. The payment system at the outlet was not functioning correctly, causing delays and inconvenience for customers. I suggest looking into this matter promptly and ensuring that the payment systems are properly maintained to avoid any further inconveniences. Furthermore, I was disappointed to find that there was no cheese slices available during my visit. Cheese is an essential ingredient for many Subway sandwiches, and its absence significantly affected the overall taste and quality of my order. It would be greatly appreciated if you could ensure that all necessary ingredients, including cheese, are consistently stocked at the outlet. I hope you take my feedback into consideration and work towards improving these aspects of your outlet

It's a good place but the food was okay okay. The place is very small for dining in. Everyone may not know what the staff keep asking for customization. Support was minimal to choose what we can have in our order. Better service needed. Thanks

I spent 300 rupees on one sandwich, and what did I get? A complete disaster of a meal and disgusting support! The food was a tasteless disaster, with those extra sauces they threw in making it even worse. And as if that wasn't enough, the customer support was utterly useless. Seriously, what's the point of that chatbox if they can't do a darn thing? This entire experience was a total rip-off, and I was not expecting this unsupportiveness when I am your swiggy member. Ill be complaining about this to the consumer forum and uninstalling this application right away.

Veg food was pretty average. Other options were decent but not worth the price. You can get much better from street side vendors.

Decent place Not crowded place like Domino's and pizza hut If you really want to have some healthy stuff you can visit Min. Amt is 179 here for veg And min. For non veg is 210

Good food, good staff who can speak Marathi , unlike other wannabe English speaking franchise outlets

Hospitality at it's best. The very similar taste you would get, just like other outlets. Fresh vegetables all the time.

Don't go in this subway. Worst food ever. Street food is better than subway. No proper taste as well as stuffing also not good.