Sterling Kodai Lake - Resort hotel in Kodaikanal - Dindigul, India

It was a pleasant experience, food was very nice and they have a variety of foods to choose and very nice ambience. My kid is a very picky eater and we didn't face any issues because of the variety of foods. Our heartfelt thanks to CHEF RAMKUMAR and the hotel staff's. We requested a special takeaway for my kid which we can't get in any hotels and they did it with such care. Thank you sir. We will stay in sterling lake next time too

First the positives - 1) The hotel is located near the lake 2) The 1 BR room that we stayed was spacious and had a view of the lake from the room. Unfortunately the negatives outweigh the positives 1) The frond end desks could not manage the influx of incoming guests, many of them had traveled long distances looking forward to a peaceful stay. We were lucky to get the room at around 3:30 pm. Many were still waiting for their rooms. 2) There was no free tables in the dining area during dinner. By the time we got the table, many items on the including desserts / pastries were never replenished. This was the same situation during breakfast too. The sad part was that they knew the guest count because all rooms were booked, but were totally unprepared on the food requirement as well as availability of tables. Maybe cost cutting was in their mind. Food taste was just ok. 3) No parking within the premises. You have to park on the edges of the compound wall surrounding the property. 4) We were refused in room dining, even though the room has a menu list with food items and prices. 5) Up selling of sterling membership. This is one thing i hate during our holidays, we want to enjoy our stay, but they make sure to spend an hour or two marketing the membership benefits and the fees etc I would not recommend this hotel during busy seasons (maybe during off peak seasons). It is not worth the price.

This hotel is completely no hospitality hotel the staffs here are completely money minded. I'm not talking about the local staff I'm talking about the management level staff I met a person called Sridhar I think he's the head of restaurant or marketing person but he keeps asking me to upgrade to membership plan where he didn't train his restaurant staff how to deal with customers the staffs are very rude in the restaurant I got a baby and they didn't even care about that and they asking give me money for breakfast and dinner. Very very bad hotel. I have membership and I stayed in room 103

A professionally managed resort, which will easily make you understand that, 'we are owned by some MNC investing firms and our motto is to increase our profitability' in all ways. Buildings are old, but basic amenities are there. Location is excellent and close to Lake. Food is too expensive and restaurant and room service doesn't have adequate number of staff to handle the number of occupants. Baby food is complimentary which was a good thing. There are a lot of activities listed on their booking pages, but trust me majority are paid ones. Even children play area has very old rides and in poor condition. Don't expect you can spend time within the resort, because there is practically nothing you can access for free. Bicycles are available within the premises(on payment per hour) but only available from 9.30 AM. You can't do cycling in the morning hours(which was my only intention this Kodai trip). So if you are looking for just a night stay, there are better options available at better prices. Avoid this. Available staff are polite and welcoming, but they cannot handle the crowd as they are less in numbers. There is no parking within the premises, and need to park on the roadside or an outer parking yard, which don't have security.

Always fabulous and we love to stay in 124 or 125 since it's tucked away, has a lovely foyer and is huge. Mr Prabhu the resort manager always obliges since we come back twice or thrice. Year only to stay there and we love it. Only disappointment was not getting extension in another room via your call centre despite your resort being 50 percent or more empty. I do not understand why this is or was the case but it was outright silly. That's the only reason I cut away 1 star and marked you a 4/5 And am saying this after checking with the resort that the rooms were available. Anyways, want to also mention that the service by Partibhan and Madaswamy are always excellent and it's good to come back again to the same smiling hospitable staff.

We stayed for 3nights and i was expecting a good service and a good room.so i planned to spend my arrival day completely in resort thought of enjoying but but but 1) rooms are very old .(solution:can think of renovating it ) 2) Tap was licking which was annoying at night 3)high occupancy less staff ,specially at resturant(recruit more local staff) 4)food taste could have been more better even tea taste watery. 5) not proper room service (like drinking water refill,room cleaning ,toiletries keeping ,towel changing everyday)not . Eg, for my 3night stay only one day room cleaning happened. 6)marketing for membership is fine but i think u should have one counter or some voucher for it,so if anyone is interseted they will contact,but here marketing starts from the moment u enter the resort and sometime itz annoying . 7)location is good,buggy facility ie electric vehicle ,which drop u from reception building to ur room is good,staff operating it is also good but again they should have more buggy .according to my experience it was only two buggy .so if u wanna use it probably u have to wait for 5 to 10 min. 8) resturant: very important though very unorganized service.

Lovely experience except for the initial reception man who tried to over charge, and was acting pricey because we wanted rooms a little earlier (we were ready to pay for it and had already discussed with his colleague lady a few days ago). Started off with an unpleasant experience but the experience post that was great. Lots of games and things for kids to do.

Lovely experience except for the initial reception man who tried to over charge, and was acting pricey because we wanted rooms a little earlier Started off with an unpleasant experience but the experience post that was great. Lots of games and things for kids to do.