State Bank of India - Bank in Kolkata - Kolkata, India

One of the best branches right now. Initially the team was not that good but the current manager, deputy manager are really helpful but few rude and inefficient staff are there as well. I opened a joint account. They didn't put my signature. When I asked why didn't you put it? She shouted at me " why are you accusing me?" Also few unpleasant experience from a guy there. I believe a branch can't have all efficient and good staff. So it's okay because the manager and deputy manager is helpful... Writing this review on Feb 2022.

Recently, I have had a sweet experience during submission of 'pensioner's life certificate'. Entire exercise took only few minutes, having plentitude of smiling faces & excellent gestures, offered by the service manager herself along with other staff members. Ambience looked user-friendly & graceful. I wish SBI all the best.

Most horrible customer care service a customer can ever experience. I guess SBI has outsourced the customer care calls to a cheap vendor I have 15 yrs old SBI Savings account and every time I had bad experience with customer service calls. They take all possible information right from account number, name, bank branch etc etc and then they inform to connect with local branch for details / support. WHAT A JOKE !!

One of the largest branch of SBI in South Kolkata. Handles almost all categories of financial services offered including loan, insurance, mutual fund and demat. Staff are overall friendly but nowadays most of the work is routed to the ATM kiosk attached to this branch. Convenience is due to the location and services offered.

The State Bank of India (SBI) is an Indian multinational, public sector banking and financial services statutory body. It is a government corporation statutory body headquartered in Mumbai, Maharashtra. SBI is ranked as 236th in the Fortune Global 500 list of the world's biggest corporations of 2019.State Bank of India welcomes you to explore the world of premier bank in India. In this section, you can access detailed information on Overview of the Bank, Technology Upgradation in the Bank, Board of Directors, Financial Results and Shareholder Info. The Bank is actively involved since 1973 in non-profit activity called Community Services Banking. All our branches and administrative offices throughout the country sponsor and participate in large number of welfare activities and social causes. Our business is more than banking because we touch the lives of people anywhere in many ways.

Very very bad service. Some staff are very rude about their behaviour. I will suggest those who want to open new bank account, don't open any account from dhakuria branch as they don't co-operate at all.

Good. It is very busy & also crowded are there. It is take much time to finish the work from bank. Otherwise it is very good.

Very disappointing customer service. Very bad behaviour of almost all the staff specially of Service Manager. Had my first savings account here but had to close it after 13 long years.