State Bank of India NORTH KOKRAJHAR - Bank in Kokrajhar - Kokrajhar, India

Staff members are very helpful.

Good infrastructure, many counters for service, but in reality only 1 or 2 counter actually provide service. All SBI are same, never ending inconviniances for customers, always long queues no matter how big the branch is. Only because some govt. related work, we are bound to visit SBI otherwise, visiting the bank is always a test of patience. Just pray before going that your world day is not spoil because of some Rs 100 work.

Sbi should bring change in management.. To do small work they keep pending n postponing I never expected such kind of service form reputed bank

Very nice experience

Today I went to visit the bank to take some enquiries about my ATM card...As I usually don't like visiting banks n its been 1 year my ATM got block n again I applied for new card but when I went to put on a new pin code it wasn't working only. So again I re-issue my new card for the 2nd time they said its not updated only no new card has been applied in there system but I got the paperwork documents along with me which was done 3/4 months back. I even showed to one of the employe and he was like.. .It's not my problem it's yours whoever did that go and tell that person or complain it in customer care Oh, hello you are working in sbi you are here to help public so it's your duty to help them instead he charge me as I was talking in English...n that fellow he can't even speak a word with me in English n he was replying me with Hindi and assames language which I can't speak much. He tried to criticize me instead he started charging me....Me being a localite here in kokrajhar in my own homeland people trying to charge who came from other places isn't acceptable. I felt so bad n low how can people treat someone like that. It doesn't mean he work as a gov. Employee he can criticize someone like this. SBI employees doesn't know how to behave well with customers.....its better you people should choose a good employee who can tackle things n can speak every language n can explain people.

One of the worst management. There are 7 to 10 counters to deposit/withdrawal. But only 3 counters are opened on office days. Staff management very poor. Most of the satff here are mean and not friendly. They act like this is their home or private place. Staff members do not listen carefully to customers. They don't act in good manners. Have to wait for couple of hours for deposit/withdrawal.

Lond Department staff is not good.. Need to exchange

It's good but most of the time it is over crowded and have to make a long line.. And about atm near by should have been at least 2 atm near by then there won't be much problem for people..