State Bank of India BRAJALAL CHAK - Bank in Haldia, Kumarpur - Purba Medinipur, India

Worst State Bank Branch in East Midnapore. Staffs mentality is Too poor even by SBI standards. It's seems they are giving our money from their own pocket.

This branch cover a large area specially rural area. Presently branch premises developed a lot to give a comfort to the customers, now it looks like a private bank. As a village branch it's customer base is huge but comparatively no of staffs is less as allotment of staff depand on branch business/branch profit. To give special attention and prompt services to valuable customers few customers meet organised to give them honour and also addressed their grievances and their suggestions implemented at ground level. Also special attention given to pensioners, senior citizens, LTI customers. Passbook printing was dark area but now two passbook update machines provided and also passbook update facilities provided from our 6 customer Service points located at different locations. Recently one more ATM given to reduce the waiting time of customer. New Token system implemented as a part of better customer service. Along with the banking staff the local people have to come forward to take this branch among the top branches of this region.

Lots of pressure for this bank due to huge no. of customers. Tough to get services easily. ATM machines are quite slow. Most of time it gets malfunction.

This branch space not enough for given better service... Need new location with proper space. very crowdy place... poor service...

Staff behaviour are not good.. They are very slow..

Busy bank but small place.

Most Crowdedness bank.All time gathering crowd.Have Huge customers

To be honest this branch is paying too much money to some dumbass