Starbucks, Ground Fl, Victoria Mills Senapati Bapat Marg, near Smaash, Lower Parel, Mumbai, Maharashtra 400019
Geo Location
Lat long (19.0054544,72.8260742)
Starbucks - Featured Reviews (1496)
Another new iconic branch of Starbucks, the place fills your soul with relaxation, not too crowded during the day which makes it perfect to study, work or even meditate. Background music with a soothing jazz not too loud which adds a balance to your mood. Positive and helpful staff definitely improves your experience. Must try chocolate caramel latte!!
I recently had an exceptional customer service experience at Starbucks, and I would like to express my gratitude towards the store manager, Rohit. I initially placed an order for a cappuccino, but unfortunately, it was not made according to my preferences; it had no sugar or any additional add-ons.
To address the issue, I decided to call the Starbucks store, and that's when I had the pleasure of speaking with Rohit. He genuinely understood my concerns and apologized for the inconvenience caused. To make up for the previous order, he kindly offered to send me another cappuccino, this time in the larger size of venti.
Not only was I delighted by the prompt resolution, but the second cappuccino I received exceeded my expectations. It was prepared perfectly, with the right amount of sugar and all the requested add-ons. Rohit's attention to detail and willingness to rectify the situation truly impressed me.
The gesture of sending me a large cappuccino as a token of apology showcased Starbucks' commitment to customer satisfaction. I appreciate how Rohit addressed my concerns with utmost professionalism and ensured that I left as a satisfied customer. It's because of experiences like these that I continue to choose Starbucks for my coffee cravings.
I highly recommend Starbucks, not only for their delicious beverages but also for their excellent customer service. Rohit's efforts in resolving the issue and going above and beyond to make things right truly made a positive impact on my overall Starbucks experience. Thank you, Rohit, and the entire Starbucks team, for your dedication to providing outstanding service.
It's all in name only.. ..
Soft Jazz music with a pleasant atmosphere.
Just a perfect place to spend time with your love once or for a business meet-up..
Qualified and experienced staff never disappoint you.. but provide best pro service. Always the best place to spend maximum time with friends and business partners.
Walking into this outlet has been my favourite experience to begin with at Starbucks! From the way I am greeted (or anybody else for that matter) to my order being taken care of and delivered, Aishwarya and Mouzima make sure that I'm waiting with a smile on my face. Absolutely love how they remember my exact order and that I don't even have to say anything as soon as I walk in. A HUGE HUGE thank you to both Aishwarya and Mouzima (and the others who have served me here of course) for making my Starbucks experience count every single time! Cheers!
Service is good, staffs are polite. I like chicken katti role and egg croissant. Egg croissant is so amazing and I would recommend that. Do try the egg croissant once. The chicken katti role was also good. Don't take sealed bottle juices, we didn't like it.
Am referring to the Starbucks at Victoria mills. Today had the Worst experience ever at your store. Your staff were incompetent and also followed it up with a bagful of lies. My points from my Starbucks card seem to miraculously change and disappear in matter of minutes at the billing counter! From some one who is a loyal Starbucks customer for years - please investigate the matter . Aishwarya C , Sajjid , Rakesh were the ones I am referring to. Rakesh was very rude and arrogant. It was a disastrous experience. Not one expected from Starbucks or Tatas. Taj is my forever favorite service brand. Maybe some training is required from them on customer service and interactions. Kudos to Kashmira for being the truthful one!
It always an amazing experience whenever I visit this outlet, especially the staff here is absolutely friendly & co-operative & I would specially like to thank Mr. Kunal Shiyale to recommending the drink salted caramel latte + adding an extra coffee shot for me. lovely......
Excellent service. Great ambience and of course the. Starbucks warmth of the staff and the coffee!! Aishwarya C was warm and helpful.
Had the pleasure of coffee tasting with Aishwarya D. Wow! What an experience. Understanding the different coffee beans, the brewing process and the combinations of flavours. Delighted to get this opportunity from the very warm and knowledgeable Aishwarya D.
Starbucks Located in Mumbai of Mumbai. The complete address is Starbucks, Ground Fl, Victoria Mills Senapati Bapat Marg, near Smaash, Lower Parel, Mumbai, Maharashtra 400019.
The ambience here is too good. Everyone is greeted here when they arrive here. The satff name simran very patient and handles customer very nicely. Rahul, who made my coffee was too good. Thanks to starbucks for such hospitality.
Went here on a Saturday evening for coffee. They were promptly given to us and the taste was quite good as well. Mr. Viraj even took our requests to play the music of our choice in the cafe and it was a surreal experience. Planning to go here again f
CBTL is my go to place and I recently tried their kulcha pizza and really loved the soft kulcha based. I thank the manager mr prashant for being mindful about his regular customer's likes and dislikes. Recommend to have Kulch Pizza
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