SPOT ON Cherish Guest House - Hotel in Ranchi - Ranchi, India

I had the worst ever experience staying in this hotel. Travesty started from moment I stepped into. I had done the booking through OYO and had paid entire amount upfront. I had taken the decision after seeing this hotel good rated, only to find it's a deception. The reception asked me to pay INR 200 extra to get me the room. I didn't succumb to the demand and in the meantime my booking got cancelled. Surprisingly they had checked me in, in OYO. I was utterly confused with the state of events. Travelling to Ranchi from quite far and that also being night I was in no mood to look for a new hotel afresh. I had to call the police to narrate my harrowing experience. Owner was an uncouth species with not values but to fleece extra money from unsuspecting customer. After seeking assistance from the police they finally agreed to get me the room without additional demand. Rooms also was not cleaned and filthy smell emanating from the restroom. I will strongly advise anyone against booking a room in this hotel. It is better to spend few extra hundreds and have peace of mind. SPOT ON Cherish was grossly off the mark rather to spoil your stay than cherish it.

Very bad accomodation, rooms are very dirty having dim lights , unclean and smelly toilets , area provided for cooking was very unhygienic

It was a very bad experience for me that after booking and completing the payment through online payment mode.The hotel was trying to charge an extra fee from me and even the bad thing about the stay was when I tried to call customer support they are just I am extremely sorry sir we can't do anything other than sorry. After traveling 2-4 kilometres from Hatia station this was an experience I faced. no customer support, nor any settlement instantly they were behaving like we' ll arrange something after 2 hours.what will you do at that time of period. But lastly it depends on you how you communicate with the hotel staff and make him understood that you are in problem. i don't know what was the problem with the Hotel. At last they were ready to accept our request for check in and one more thing that the non ac room was in unexceptional bad condition no Tv no clearness ,no sanitization.

Completely fraud hotel of this area . Never come to visit this horrible place. The staff here are lier, fraud that's why I'm alerting you to never book this hotel for family or friends. Trust me You will regret after your booking they will demand you extra money even after your prepaid booking. They will deny you to provide rooms. very rude staff and management they fraud my money even I didn't checked in they created false checked in though I'm staying in nearby hotel because they denied for my pre-paid booking. They are completely fraud making fool to public. I request you to visit nearby hotel surely you will get far far better hotel rooms at cheaper price.

Third class room... Poor service... Inspite of having ac room they didn't gave us.. They provide this ac room only to couples by hourly basis...

Thank you for sharing your feedback with us. A wholesome guest experience is our priority. We will share your feedback with our entire hotel staff. We are constantly upgrading our facilities for your convenience. Do visit our website/app to find the best hotels in Ranchi. We look forward to host you at SPOT ON 60987 Cherish Guest House again. Regards,

I stayed overnight here , i booked through OYO and they have charged me 650 for 2 person and its pet friendly guest house , after i reach there and contacted them they said they dont have room so i have to take another room with higher prices so i suggest you if you want to book this guest house please contact them directly dont use OYO

Cheater lier staff here very very bad service. They will deny your booking even you have prepaid booking. Here receptionist will demand 500 extra money than booking and refused to give me the room. They are such a fraud hotel lier staff here. Never ever come this hotel try to visit another hotel nearby.