SPOT ON 77506 Sun Residency - Hotel in Coimbatore - Coimbatore, India

Very irritating check in. The property staff Lakshman at front office not allowed us to check in for the price we paid @ oyo portal. Argued with him but in vain. He replied to cancel the booking or to pay extra or to go to other place for stay. Contacted OYO several times to sort out the issue but no reply from that side. Poor experience. Went with whole family and stood helpless. Hence paid extra (an amount of Rs.1300/-) and confirmed the stay. Rooms are also not worthy for this price. Worst experience and disappointment by OYO. Will Never come back to OYO.

Not sure why OYO show very less price in the app because when i went to hotel for check in , the hotel incharge denied to allow me in for the price it shown in OYO booking. Even if you make the payment already via OYO they will deny and request you to talk to customer care and ask for the refund. They finally allowed me in with double the price and I didn't have any choice since I walked in at the middle of the night. I booked this just for 3-4 hours stay due to some hospital visit near by. The guy even hesitant to allow my car to be parked inside the parking even though when there are more space . He requested me to park on the road then I raised my voice. More over place is also not so clean the pillows were stinky and smelly too.

Dont ever ever book this Hotel. They are asking for extra money and the manager was so rude. If you dont pay extra amount manager was saying you can cancel or leave this hotel. Is this the proper way to treat a customer? And about the room. Room wasn't proper and clean.

Manager behavior was very cheap and worst. I had the intention to give the police complaint again the manager. No power from when we check in till check out we haven't use 1min also. rooms completely dirty and no hand shower for toilet when I asked about he behaved very rude. I used this property like public toilet and came out even public toilets are more better then this.

Don't ever book hotel with oyo. They will not return your money if you didn't check in. Also especially this hotel is ruined by some small boys, who have no knowledge about greeting customers. Completely waste of money.

Worst management and indecent manager. Denied room at the mid night and asking us wait more than an hour and also asked to pay double the amount (as shown in Oyo). Service of this hotel has to be suspended from Oyo and from other booking sites.

i booked 4 rooms in "77506 sun residency" at 270 each and the hotel did not allow us to check in and said us to stand in road demanding 1500 for each room. manager was irresponsible and no alternative was provided from oyo

Denied check in at midnight even when we had valid ID proofs. They denied accepting E-Aadhar which is accepted by passport officials and airports too. Entire family was on road waiting for more than 2 hours. We were 8 and had booked 3 rooms, out of which 2 of us had E-Aadhar copies. Even if they wanted to deny rooms, they could have denied for only those two people, instead they denied giving room for all the 8 even for people who had original IDs. Pathetic service. Rooms and washrooms were also not cleaned and bed sheets were of bad smell too.. Won't recommend this property to anyone at all!!