Soul Beauty & Wellness Centre - Day spa in Hyderabad - Hyderabad, India

Today, I visited the salon for the 2nd time to have my eyebrows done. I was inclined to return after a satisfactory facial during my 1st visit, for which I consulted with Rajesh. Consequently, I decided to engage with his services once more. The eyebrow service went well, but the real issue arose during billing. To my shock, Rajesh instructed the receptionist to charge me for a "full face" threading. I promptly corrected him, emphasizing that I only had my eyebrows done. Despite this, I overheard him insistently directing the receptionist to maintain the "full face" charge. When presented with a bill of Rs. 590, I clarified the eyebrow service charge with him not once, but THRICE. Feeling that something was amiss, I contacted a friend who visits the salon regulary. She confirmed that the standard charge for eyebrows is Rs. 200. Reiterating this to the receptionist, she admitted that I was being charged for a full face threading due to Rajesh's directive. When I questioned Rajesh about this discrepancy, rather than admitting his mistake, he stated he would "balance it out" during my next visit. To add to the discomfort, he justified his actions by implying I was overdue for a facial. Though he returned my overcharged amount, he didn't offer an apology. Instead, he appeared indifferent, and kept talking about the "next visit"--a visit that will certainly not take place. I am profoundly disappointed with this misleading practice, which not only casts a shadow over the establishment's integrity but also reflects poorly on their regard for customers. I strongly advise anyone seeking services, especially with Rajesh, to exercise caution and verify their bills thoroughly. In conclusion, I cannot recommend this establishment. It's disheartening to encounter such deceitful tactics in businesses that one trusts.

Absolutely loved the Mani-Pedi here! So many options and great service. Would totally recommend you to check this place out.

I was here for my manicure, pedicure and haircut. Excellent service. Staff was quick and efficient. Place was neat. Govindu had done my pedicure and he was exceptional. I got the bomb pedicure and regular manicure. I would definitely recommend this place!

It is a nice and wesome place, all staff are well trained, good experienced and professionals in Soul Beauty and Wellness centre. It is a best spa and salone in Hyderabad

Best and the awesome place been visited ever before , very professional I must say..... Love to visit again and again.... It's a best spa and salon in Hyderabad

I think the nail care leaves much to be desired even though they did a great job with scrubbing the feet and callus removal. Their nail polish is not good quality. It peeled off very quickly.

I just left the spa and wanted to leave a review. This was probably the best experience I've ever had going into a Soul Spa and Salon. The therapists were so informative and gave me great information which help me to solve a problem. The therapists were warm and personable and knew what they were doing. I was totally comfortable and confident with this whole experience. The results are awesome!!!

Excellent spa ... first impression was a very good impression... the place was clean, hygienic and had a wonderful ambience. Special mention of my therapist Ms Alemla ...who was skilled, professional and competent ... I had a back pain that disappeared after the therapy... she was magical !