Sonotel Luxury Business Hotel & Resorts, Dhanbad - Hotel in Saraidhella, Dhanbad - Dhanbad, India

Location is fine but service is not upto mark being rated 4 star the hospitality is below par and staff are not pro-active No proper communication intend for customer ..worst service so far considering stay in hotels Bihar and Jharkhand Nominal charge for a room is 6k thankfully booked through MMT of 3.5K Not worth of shelling out 6k for average facility and maintenance is not well - damp wall , water outlet in bathroom stinking and lack in sanitation Not recommend to stay unless you are considering location

the property is situated inside/ next to a mall.. there is a separate entry and the parking is common but looked after by the hotel staff.. we found the staff very warm and with a smile.. the rooms are well done up with good amenities.. the toiletries in the bathroom were excellent.. the in room service was good and the food priced well, not overly expensive.. overall, for a night spent, it was excellent.

I had an amazing stay at Sonotel. The hotel is located in a great location, close to all the major attractions. The rooms are spacious and comfortable, and the staff is friendly and helpful. The hotel also has a great pool and a fitness center. I would definitely recommend this hotel to anyone looking for a great place to stay in Dhanbad.

You would be surprised to know that this resort is an entertainment, dining and shopping package for you with Laid-back and upgraded rooms featuring lots of amenities, also it has a play area, badminton court & gym facilities as well. It also has minibars, sitting areas and/or safes. Suites in this resort comes with separate living rooms & whirlpool tubs. Complimentary perks are also available.

Thanks all the team made me enjoy I love the place and food was fantastic, room very cleaned thanks to housekeeping and the team A***I is the best she tried his best to serve a customer service he's always with you when you need and all the front desk team.

Best in class hotel in Govindpur/Dhanbad area. The hotel is in Crowded area, inside the mall. Hotel/Bar/marriage/party halls available. Food quality is very good veg/non veg. Complimentary breakfast options are very less. For business travel very good hotel.

I have booked 12 Rooms with Banquet Hall for Ring Ceremony / Engagement Ceremony with catering service of the Hotel on 24th February, 2023. They have assured to start Snacks at 6 PM, when I visited at 6.45 PM found all facilities for snacks was missing. They started services of Snacks VERY SLOWLY at 7 PM for LESS CONSUMPTION OF SNACKS. Two men was provided for table service and movement of those persons were also VERY SLOW i.e. also for LESS CONSUMPTION OF SNACKS. You will be surprised to note that every Bowl were covered with OPAQUE LID so that any guests cannot know the items inside the bowl and EVERYONE HAS TO ASK WHAT ITEM IS IN THE BOWL. At 8 PM services of Snacks closed and started Dinner Services and we have noted the same activities in Dinner Time. For Dinner with other items I have chosen Fish with Sarshon Masala. They have made VERY SMALL PIECES OF FISH just like 1/4th piece of small Potato. Every guest including myself were confused whether it is FISH or POTATO. I did not recommend this restaurant at all

Nice room, good service and delicious food at affordable prices.