Smart Inn @ Taleda Square - Hotel in Ajmer - Ajmer, India

1. The room provided for me was very ugly, having bad smells of cigarettes. They used an air freshener only after my request. They don't keep rooms neat and clean. The plugs were not working properly. I was not able to charge my phone. Eventually, I had to request them to change my room. Then I got another room. 2. The alternative room was not clean as well. And lights were not working in the washroom. I had to adjust to that. 3. Drinking water was not provided until I requested it. Then they provided a filled bottle of water, instead of mineral water. 4. Bath towels were not available at the time of check-in. They provided them with only the next morning. 5. Above all, The hotel staff were misbehaving with me while I requested all the above things. The boy there was very arrogant and was not ready to listen to me properly.

This is a very bad hotel. This is not a hotel but a barber shop. People's pockets are cut with scissors. If you are staying in a room here and any relative comes to meet you, then you will have to pay a fine of Rs 280 per person. There is nothing in the name of facilities in the hotel, the bed is very dirty, you will not be able to sleep deeply, you will feel insect bites.

Location is the main advantage to this hotel. Infra is good but needs efforts to maintain.

It is with ajmer junction but service quality is extremely poor. I entered in hotel but there was no one to attend. Noone on reception

The check in process in this hotel was quite intensive and didn't feel foreigner friendly. They took a hold of my passport for at least an hour which felt quite odd since the previous hotels where I stayed at didn't take that long for me to check in. The guy at the front desk was also quite stern, unwelcoming, and distant although another guy was there in the morning and was quite nice: The rooms were okay but they are quite spacious. There is a sign in the rooms that there is hot water 24 hours a day and but a little disclaimer was also included that it might take a while for the hot water to work during certain hours of the day. This is false because even if you shower outside those hours, the hot water do not work. The hotel is also situation next to a a busy street and if you're not use to the city noise, you will struggle to get sleep. Lastly, the Wi-Fi did not work at all.

Very disgusting behaviour of staff and management. They have sticker in room saying 24 hours hot water but they are not providing water after morning hours. Extremely rude front desk person. Some rooms have marble removed from floor in bathroom and what not. Try to avoid this hotel.

Mr harish is a v gud person, helpfull staff. Very old property, paint getting down from walls, the bed is standing on bricks. 1 night stay will b ok in this hotel

The feeling is too bad for me to book the hotel when I wasted all my money