SM5 Multiplex - Movie theater in Kalyan - Thane, India

Bad experience with this SM5 Very bad experience with SM 5. Before starting movies they don't even allow people prior to half hour also and they make people stand outside even though pregnant women and sinior citizens Worst experience of the staff and bad management This theater has no ventilation fans or ac in the sitting area and charges same as other multiplexes, even food prices when brought down these guys are selling at the same rate as they were before,bad staff, if you have to use loo after you come out of the theater which is on the way they ask us to use ground floor, when we have paid this much the services are pathetic ,the lifts are also not working for senior citzens Never go to this theater, there are also broken chairs inside the theater, screen 1. Bad experience no toilet facilities inflated rates no satisfaction. worst experience.

Theatre is okay type, the seats were broken, so we shifted to other seat. Prices are high, comparing to cities. No facilities. But movie was good.

My first worst theatre experience ever. I won't prefer going back there. Most of the seats are in torn condition, some are totally broken. The screen is small. Bad smell all over the place

Broken seats in theatre. Though it is a budget friendly movie theatre however cost is not always a concern. Seat comfort requires a lot of improvement. SM5 could be better movie theatre in region if it works on it's basic amenities.

It's not that well maintained. If you don't have any option left then you can go watch a movie here. The seats are broken and I think the theatre's sound quality is also not that good.

Nice place to watch movies with family. But beware of the booking counter executive who will tell the price of platinum class only while booking tickets. So that you go ahead and buy it. It's their responsibility to give the ticket price of all three categories platinum gold and silver but they will not reveal the price for three categories. People who are in rush to catch the show will obviously pay and go inside instead of checking for other categories. That way they earn more revenue. So one star less for such loot at ticket counter. Check online before buying. Food is good also available in combos if you want to save money. Cleanliness in the auditorium is good but the toilets are ok. Review on 21 July 2023. Post covid it's reversed now....food is more expensive than movie tickets. With so much less audience don't know how much more they can sustain with the cinemas as far as running costs are concerned. Sad to see the cinema culture going down and replaced by OTT Review on 2 October 2023. The washroom is renovated with a pleasant look. Now the washroom looks amazing

Very big spesfor gym ,,, gym everything is good ,,, trenig it's free,, wow everything nice

At Booking Counter It Take Lot Of Time More than 20 mins Theatre was ok but not recommend Cleanliness was not maintained properly After the interval movie was resumed Then after 5-10 min again movie was paused and interval screen was put on Also ac was not cooling properly Overall experience was below average Not recommend